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Breaking the Mold: An Introvert's Journey to Sales Success
"Hello, I'm Hannah, and I'm a Solutions Architect Degree Apprentice at AWS."
Something as simple as introducing myself was impossible just five years ago. Today, I want to share how introverts like myself can not only survive but thrive in sales apprenticeships – a journey that might seem counterintuitive at first glance.
From as far back as I can remember, I was the typical quiet child at the back of the class, pretty much completing my work in silence. Speaking to teachers or any adults outside my immediate family felt like scaling Mount Everest. While I was a high achiever academically, my success came alongside deep-seated insecurity. I branded myself with labels that would follow me for years: quiet, introverted, unable to communicate effectively.
I'm sure there are others who can relate, those who were constantly urged to "participate more" or "just put your hand up." The echo of countless parent evenings plays in my mind, each one a variation on the same theme: "She's bright, but she needs to speak up more."
The corporate world often discusses imposter syndrome, but I never grasped its true prevalence until I started receiving feedback from colleagues. Their comments about my "high confidence" and "willing personality" initially felt like they were describing someone else. The disconnect between who I've become and how I still see myself remains my own private struggle. This new professional environment has highlighted just how much I've grown, particularly since starting my apprenticeship.
What I've learned is that knowing your worth and believing in your knowledge can propel you forward in ways you never imagined. But it's equally important to acknowledge that confidence isn't a constant – and that's perfectly okay. During my apprenticeship applications, it was challenging not to feel overwhelmed by thoughts of competing against countless talented candidates. Had I remained trapped in that mindset, I would never have made it to an assessment centre, let alone received an offer.
The truth is, being an introvert in sales isn't the contradiction many believe it to be. Our listening skills, thoughtful approach, and ability to form deeper connections can be powerful assets. We might not be the loudest voices in the room, but we often hear what others miss.
To other introverts eyeing those "big shiny jobs", whether that’s in sales or any other field traditionally dominated by extroverts, remember this: Your quiet strength is your superpower. The key isn't to become someone else but to harness your unique qualities and let them work for you.
Those moments of self-doubt? They're just stepping stones on your path to success. Five years ago, I couldn't introduce myself. Today, I'm closing deals and building meaningful client relationships. Tomorrow? Well, that's another exciting chapter waiting to be written.
My best advice to aspiring apprentices? Don’t try and be somebody you are not in order to look more attractive to hiring companies. Utilise the skills and strengths that are unique to you, and make sure you shine through your work.
Navigating the Application Maze: Lessons Learned
My own application journey was far from a model of efficiency – in fact, it was a scattered, disorganised approach that I wouldn't recommend. The potential of apprenticeships only dawned on me late in my final year of school, resulting in a frenzied night of last-minute CV submissions. It wasn't ideal, but it taught me valuable lessons.
Through a series of haphazard interviews and assessment centres, I gradually developed my own formula for interview success. It was a process of trial and error, but the insights I gained were invaluable:
- Authenticity Over Scripting: I discovered that I performed best when I abandoned rigid, pre-written scripts. Instead, allowing my genuine thought process to shine through during answers gave much better results.
- Showcasing Problem-Solving Skills: By explaining my thinking approach to questions, I gave interviewers a clear window into my problem-solving abilities. This method proved far more effective than reciting rehearsed responses.
- Embracing Spontaneity: While preparation is crucial, I learned that being adaptable and thinking on my feet during interviews demonstrated qualities that many employers value highly.
- Learning from Each Experience: Every interview, regardless of the outcome, became a learning opportunity. I took note of what worked well and what didn't, constantly refining my approach.
This journey taught me that the interview process is not just about showcasing your knowledge, but also about demonstrating your ability to think critically and communicate effectively under pressure. For introverts, remember that these skills can be developed and honed over time, don't be discouraged if it doesn't come naturally.
While I wouldn't advocate leaving applications to the last minute as I did, I would encourage embracing the learning process. Each application, each interview, is a stepping stone towards your goal. Stay open to feedback, be willing to adapt, and most importantly, let your authentic self shine through.
Hannah Simcock
AWS ☁️ | Solutions Architect Degree Apprentice | Studying for BSc in Digital Solutions