Our growing business has been all about British apples and pears since 1947.

From father to son, every day for over 75 years, our family business is growing. We innovate and change but our values always stay the same. We’re a team who pride ourselves on the Goatham’s way, passionate about growing the very best quality British apples and pears.

Start your HR career as an HR Apprentice! Gain hands-on experience across recruitment, onboarding, training, and HR admin while working toward an accredited qualification. Support the HR team, manage data, handle queries, and build skills in a fast-paced, friendly environment with full team support.

Training course : HR support (level 3)

Duration : 1 year 6 months

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Maintaining and updating the internal HR databases; enter, upload, cleanse and remove data and documentation in accordance with GDPR guidelines

Develop effective working relationships with stakeholders and employees to enable the delivery of a first-class HR service. Respond to basic HR related queries and provide data/information where required.

Supporting with new starter process together with the induction and onboarding of new hires to provide a seamless experience

Supporting with the administration of any contractual changes and the end-to-end leaver process

Filing of electronic personnel documentation and carrying out audits as and when required

Tracking of time and attendance data to support the sickness management process

Support with recruitment practices by supporting with the advertising of vacancies, carrying out screening telephone conversations and arranging interviews

Assisting with training course bookings, collating training information and providing feedback.

Produce various HR related documents and letters as and when required

Reception cover on an ad-hoc basis

Where you'll work

Flanders Farm Ratcliffe HighwayHooRochesterKentME3 8QE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MID-KENT COLLEGE

Training course

HR support (level 3)

What you'll learn

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

Maintaining and updating the internal HR databases; enter, upload, cleanse and remove data and documentation in accordance with GDPR guidelines
Supporting with new starter process together with the induction and onboarding of new hires to provide a seamless experience
Supporting with the administration of any contractual changes and the end-to-end leaver process

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Would need access to own transport due to location and no public transport routes available.

After this apprenticeship

To develop into a HR Administrator role.

AC Goatham & Son

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