A little history...Eleven years ago, in the heart of London's vibrant communities, AccrueTek started out with a significant promise – to be the trusted IT partner for small and mid-sized enterprises.We realised early on that the essence of a thriving business lies in focusing on its core competencies. Our driving force is to work hand in hand with business owners and executives like you, to support your business growth and efficiency.We see ourselves as more than just an IT service provider; our goal is to be your strategic IT partner, understanding your unique needs and offering tailored services that cater to them.

Job description

Are you looking for an Apprenticeship in IT?

Our client is seeking an IT apprentice to add to their team!

The ideal candidate will have strong IT & Computer knowledge & great communication skills.

Job Duties

Responding to customer calls to understand and address IT issues
Troubleshooting tech problems and providing support, both in person and over the phone
Developing the ability to resolve system and network issues
Setting up new user accounts, managing password resets, testing applications, and generating reports
Building and setting up hardware such as computers, laptops, and phone systems
Installing and configuring computer operating systems

About You:

To be an ICT Support Technician Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.

This 15-18 month Apprenticeship has a salary of £13,500 per year.

Your training will include gaining internationally recognised Level 3 IT qualification.

Following the government terms & conditions, this is the minimum pay for an apprenticeship: https://www.gov.uk/become-apprentice/pay-and-conditions

Skills Required:

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative

Job Types: Full-time, Apprenticeship

Pay: From £6.40 per hour

Expected hours: 37.5 per week

Schedule:

Day shift

Application question(s):

How long is your commute to Hatfield, AL10?

Experience:

IT: 1 year (preferred)

Licence/Certification:

UK Driving Licence & Access to a car (preferred)

Work Location: In person

AccrueTek

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