Junior Sales Support Apprentice

About Us

We are a dynamic and innovative company specialising in cutting-edge software solutions, including CRM systems, project management tools, and integration services. As part of our continued growth, we are looking for a motivated Junior Sales Support Apprentice to join our team. This role is a fantastic opportunity for someone eager to gain hands-on experience in sales while completing a recognised apprenticeship qualification. If you have a passion for technology and a keen interest in sales, this is the perfect opportunity to develop your career in the thriving tech industry.

Role Overview

As a Junior Sales Support Apprentice, you will play a vital role in supporting our sales team with administrative tasks, customer interactions, and lead generation. This position will provide valuable exposure to a fast-paced sales environment, allowing you to develop key skills in sales, customer service, and business development.

Key Responsibilities

Provide administrative support to the sales team, including data entry and CRM management.
Respond to customer inquiries via phone and email, ensuring excellent service and accurate information.
Assist in lead generation efforts by identifying potential clients and updating records.
Support the preparation of quotes, proposals, and presentations for prospective customers.
Follow up on sales leads to nurture customer relationships and drive engagement.
Collaborate with the marketing team to align sales campaigns and promotional activities.
Develop a strong understanding of our products and services to provide informed support.
Attend training sessions to enhance sales techniques, product knowledge, and CRM proficiency.

What We’re Looking For

A keen interest in technology systems, sales, customer service, and business development.
Excellent communication skills, both written and verbal.
A proactive and enthusiastic attitude, with a willingness to learn.
Strong organisational skills and attention to detail.
Ability to work effectively as part of a team and take initiative when needed.
Basic IT skills .
A customer-focused mindset with a positive approach to problem-solving.

What We Offer

Hands-on experience in a professional sales environment.
Comprehensive training and mentorship to develop sales and customer service skills.
The opportunity to work towards a recognised apprenticeship qualification.
A supportive and collaborative team culture.
Clear career progression opportunities upon successful completion of the apprenticeship.

This apprenticeship will provide you with the opportunity to gain a Business Administrator Level 3 qualification, as well as English and maths (if required) Level 2 qualifications. You will receive training and guidance from our selected training partner.

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Junior Sales Support Apprentice