Salary

£15,956

Contractual hours

Basis

Full Time

Job type

Support Staff - Other

Location

Croydon

Job category

Information Technology

Date posted

16/12/2025

Job reference

GST-R1638

A great opportunity has arisen for a high motivated and organised IT Apprentice to join our IT team to provide high quality IT support for all members of the school’s community helping to maintain appropriate expectations and standards. The post holder will be expected to work in a flexible way to meet the needs of the school, combining planned and regular tasks with day-to-day needs and emergency responses.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’.

To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our jobs portal.

Main responsibilities:

Provide high quality customer service to staff, students and school stakeholders
Provide high quality technical support to staff, students and school stakeholders
Assist with ensuring the security, care and availability of the school’s IT infrastructure
Assist in ensuring the smooth running of the school’s network
Work alongside the IT Manager to ensure best value in identified procurement projects
Work alongside the IT Manager to ensure that network hardware/software throughout the school is secure and compliant with the school Cyber Security, and Data Protection policies
Ensure that all software used in the school is suitable and legal
To work off-site supporting partner Trust schools as appropriate
Provide technical support for Third Party IT Systems
Liaise with external suppliers, agencies, service providers and partners to secure appropriate support, seek advice and prepare any required response to facilitate the effective management of the network
To meet with and report regularly to the IT Manager and provide up to date information on the provision and upkeep of all IT equipment, including on-going projects and new needs as they arise

You will need:

At least five GCSEs or equivalent which must include at least a C grade in Maths and English.
Experience of IT operating systems.
Experience of IT hardware systems.
Experience of IT software systems.

What’s in it for you:

Professional development and career progression
Generous pension scheme
Access to Blue Light Card scheme
Eligibility for Teacher Art Pass (teaching staff only)
An Employee Assistance Programme
Gym Discounts
Free eye tests
Cycle to work scheme
Green car scheme
Being part of a great team and expanding organisation

Please download the recruitment pack for further information.

Closing date for receipt of applications is 11.59 pm on Sunday 4th January 2026. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.

Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.

Greenshaw Learning Trust

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