Salary: £16K

Edinburgh Based
Fixed Term / Fixed Salary
Possibility to Move Onto Full Time Role
Regularly Mentoring & Feedback Reviews
12 Training Days Per Year
6 Charity Days Per Year
LinkedIn Learning Account
Enrolment with Approved Training Company for SVQ Level 6 and Microsoft Certifications

We are looking to recruit an IT Support Apprentice to join our busy help desk team.

This will be an apprentice level appointment under the Modern Apprentice scheme, and will you be enrolled onto the IT Support learning plan.

As well as getting on the job training, you will also receive classroom training on Microsoft systems & applications, networks and general IT problem solving skills.

Your role will initially involve a high degree of building new computers and laptops, setting up new users, and assisting the help desk team with answering calls and live chats, speaking with end-users to establish their issues, recording details into our help desk systems, and developing your skills to troubleshooting 1st Line type problems.

This role would ideally suit a recent school leaver who is looking to make their first step on the career path in the IT industry within a professional office.

You will need to be hard working, have great attention to detail, work to deadlines, be very well organised and have a real interest in technology with a good basic knowledge of IT terminology and devices.

This is a 12-month placement, which could possibly lead to a full-time position for the right candidate on completion of their apprenticeship.

This will be an office-based role, based at their Edinburgh City Centre office, Monday to Friday 9am to 5pm.

To Apply: Please fill in your details

Job Category: Support Technician

Job Type: Full Time

Job Location: Edinburgh

Icelantic

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