Kick-start your career in administration with a hands-on, supportive apprenticeship at Millbank Holdings. We are looking for a motivated and reliable Office Administrator Apprentice to join our team, supporting day-to-day operations while learning valuable skills. This apprenticeship offers a unique opportunity to earn while you learn, working towards a recognised qualification in administration.Role OverviewAs an Office Administrator Apprentice, you will work closely with the business support teams, gaining first hand experience in various administrative tasks essential for smooth office operations. From reception duties to payroll assistance and resourcing, you’ll be immersed in the core functions that keep our office running effectively.Key ResponsibilitiesReception

Greeting Visitors Be the first point of contact for guests, ensuring a welcoming reception area.
Phone and Email Management Answer calls, manage enquiries, and direct messages to appropriate team members.

Payroll Assistance

Payroll Preparation Assist with payroll preparation by gathering timesheets and attendance records.
Data Entry Input payroll data with precision and compliance, using payroll software.

Resourcing Support

Candidate Sourcing Use job boards and social media to find potential candidates.
CV Screening Learn to review CVs and identify suitable candidates.
Candidate Outreach Engage with candidates to discuss opportunities and gather initial information.

Compliance Assistance

Documentation Management Maintain organised records of policies and compliance documents.
Policy Adherence Support compliance checks and audits across departments.

HR Support

Onboarding Assistance Help onboard new hires, prepare materials, and support orientation.
General Admin Support the HR team with filing, data entry, and documentation.

Data Entry and Record-Keeping

Data Management Enter data accurately and ensure confidentiality.
File Organisation Organise and retrieve records, both electronic and paper-based.
Record Updates Keep client databases current and accurate.

Customer Service and Communication

Client Communication Assist with client and vendor inquiries in a professional manner.
Draft Correspondence Prepare emails and letters, building communication skills.
Customer Support Help answer customer questions and redirect as needed.

Supporting Office Efficiency

Office Maintenance Keep the office tidy and organised.
Document Preparation Support with printing, scanning, and mailing documents.
Project Assistance Participate in office initiatives that streamline operations.

Learning and Development

Training Program Attend training sessions and complete assignments as part of your apprenticeship.
Shadowing Learn directly from experienced team members.
Feedback and Growth Receive feedback from mentors and apply new skills to improve.

Key Skills and Attributes Qualifications

GCSEs (or equivalent) in English and Maths.
Familiarity with basic computer software, especially Microsoft Office (Word, Excel, Outlook).

Personal Attributes

Eager to Learn Positive attitude and proactive approach to learning.
Dependable Reliable attendance and punctuality.
Team Player Willing to support and collaborate with the team.
Adaptable Ready to take on new tasks and respond to changing office needs.

Why Join Us?At Millbank, we value growth, learning, and teamwork. This apprenticeship will give you a strong foundation in office administration, providing the skills and experience needed to launch your career.Millbank Holdings Ltd is an equal opportunities employer and respects diversity.We welcome applications from all suitably qualified persons who are eligible to live and work in the UK.Millbank is proud to be a member of the ‘Disability Confident Scheme’.Millbank operates as an Employment Agency and Business.

Millbank Holdings

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Office Administrator Apprentice