Greenwich Direct Apprenticeship

WORK EARN LEARN

Please note you do not need to register for the apprentice talent pool to apply for Greenwich Specialist Apprenticeship roles.

Specialist - Greenwich Direct Apprenticeship

An opportunity for external applicants

Salary details: £27,345 - Scale 1 (SCP 2)

GDA Apprentice Maintenance Coordinator - work, earn and learn

This apprenticeship opportunity will provide valuable work experience in Facilities Management. Under supervision the apprentice will provide day-to-day support and assistance in basic areas of work undertaken by the team. The apprentice will be released from the workplace to attend college as required and will be expected to undertake all necessary studies to achieve the formal qualification which is part of the Government’s apprenticeship framework.

The Maintenance Team in the Directorate of Place & Growth is responsible for the planned and routine maintenance of all the corporate buildings within the Royal Borough of Greenwich (circa 400 buildings)

We are looking for someone with a keen interest in Facilities Management and customer services, who is eager to learn, and is driven and self-motivated to deliver high quality work for a truly unique and exciting London borough.

Professional Duties:

The apprentice will be expected to:

As allocated by your line managers, perform a range of basic Facilities Management duties which include specific tasks related to the formal qualification.
Work with colleagues, taking instruction, making notes and meeting the basic needs of the team.
Deal politely with Customers, Contractors and Internal colleagues. After training, be able to always deliver an acceptable level of customer service.
Handling calls made to the service/team, logging the calls and ensuring all the necessary information is gathered from the caller. Dealing with basic queries and directing all other calls to the appropriate team member/service.
Provide basic Facilities Management advice and information Customers, Contractors and Internal colleagues, by telephone, email or in person
Undertake general administrative duties including filing, photocopying, etc.

Team Specific tasks:

Under direct supervision to learn about and work towards undertaking duties related to Maintenance Coordinator. Throughout the Apprenticeship programme to assist senior staff in the following duties:
- To raise orders on in-house CFM system (Concerto), chase outstanding orders and quotations and produce stats for monthly meetings
- Daily responsibility for monitoring group emails and allocation as necessary
- Assist the Maintenance Manager in monitoring and chasing compliance, record their progress and produce stats for meetings
- To provide access to sites and arrange for keys
- To arrange contractor meetings and take minutes of the meetings and producing stats
- To be the main liaison point with the term contractor for admin tasks

Personal Development:

To undertake a varied programme of work experience, practical and theoretical training leading to a recognised apprenticeship qualification Facilities Management (Level 2) as part of an apprenticeship programme.
To actively participate in their own development plan, which will be agreed with the line manager and the assessor from the training provider. To undertake the requirements of the academic element of the apprenticeship (e.g. attendance at college and completion of academic work). A minimum of 20% of working week will be allocated to this.

As a Royal Greenwich employee, there are many fantastic benefits you can enjoy. Please refer to the link ‘Benefits of working for us’ to learn more.

How to apply:

Click on the red “apply” button below, fill out your application and submit it.

To be eligible to apply for these apprenticeships you must be living in the Royal borough of Greenwich (or if you have been in the care of the Royal Borough of Greenwich but are or have been in the living outside the borough).

These opportunities are also open to

Children 16 to 18 years who are looked after by the Royal Borough of Greenwich and have been for more than 13 weeks (which does not need to be all one period); AND

*To care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by the Royal Borough of Greenwich Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday.

Please note: to be eligible for funding to complete the apprenticeship qualification you must have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship and have the right to work in the UK.

If you have been granted leave to remain status, this must cover the entire duration of the qualification to be eligible for funding and for your application to move to the next stage.

The main eligibility criteria:

As some young people may turn 16 between the end of June and beginning of September (they would need to wait until they are 16 before starting their apprenticeship)
Not already qualified to the same or higher level in the same field
Working at the specified level in maths and English required for the qualification.
Applicants who do not hold GCSE or Functional skills in maths and English will be tested for suitability.
Have lived in the UK or EU for 3 years prior to applying for this apprenticeship.
To qualify for Government funding for the apprenticeship, applicants must have the correct status which is usually having been resident in the UK for 3 years, but there are some exceptions to this which will be checked at the time of application.

As part of the screening process, you will need to demonstrate that you meet the maths and English skills criteria. This can either be by providing evidence of your GCSE’s or functional skills certificates. If you do not have these, the learning provider who will be delivering the qualification, will screen applicants to determine if they are eligible for the qualification.

When completing the application form you will be requested to upload your evidence of maths and English GCSEs, or functional skills certificates achieved.

We urge applicants to upload this at the time of applying for the role to prevent any delays in the recruitment process.

You will be asked to provide proof of your address before completing the application form, please have this available for upload.

The following are acceptable forms of proof of address:

Recent bank statement (dated within the last 3 months)
Household utility bill (electricity, gas, water, dated within the last 3 months)
Council Tax bill
Official letter from the benefits agency/ HMRC
National Insurance letter
NHS card or letter of confirmation from your GP practice
A rental agreement/mortgage statement for your current residence

We understand some applicants may not have the proof of address in their own name, due to for example living with parents/carers. In this instance you can supply documents that confirm you are linked to your parent/carer and live with them i.e. Birth/adoption certificate and council tax letter.

For help and support to ensure that you make the best possible application please contact GLLaB on 020 8921 2440 or at Apprenticeships@royalgreenwich.gov.uk. GLLaB will provide training and help you to draft your application and prepare for interviews.

For an informal discussion about this opportunity, please contact Gavyn Dayes; gavyn.dayes@royalgreenwich.gov.uk 0208 921 6062

If you require any assistance in viewing or accessing this opportunity, please contact recruitment@royalgreenwich.gov.uk or call 020-8921-8977

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Apprenticeship Royal Greenwich Residency Requirement :

To be eligible to apply for this role you must be living in the Royal borough of Greenwich; or if living outside Royal Greenwich, be in the care of Royal Borough of Greenwich as defined below*

*Open to children 16 to 18 years who are looked after and have been for more than 13 weeks (which does not need to be all one period); AND

*Open to care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday.

Apprentice right to work in UK:

To be eligible to apply for apprenticeships at Royal Greenwich you must have the right to work in the UK and have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship*

Please note: Government funding is required to complete the apprenticeship qualification. If you have been granted leave to remain status, this must cover the entire duration of the contract to be eligible for funding and for your application to move to the next stage. Please see Apprenticeship Funding Rules for more information.

The duration of the contract is typically 18 months but could be longer

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Organisation

Royal Borough of Greenwich

Reference

REC/25/00066

Salary Details

£27345 - £27345

Additional Allowances

N/A

Location Postcode

SE18 6HQ

Job Term and Hours per Week

Apprentice; 35

Closing Date

19 February 2025

Royal Borough of Greenwich

Latest Jobs

GDA Apprentice - Maintenance Coordinator