Talent Vista Limited are recruiting on behalf of Royal Caribbean Group who are looking for one Travel Consultant Apprentices to join their Shared Services team in the UK and embark on an exciting career in Travel.

Royal Caribbean is the world's largest cruise line, having had a record-breaking year in 2024 and is made up of five brands: Royal Caribbean International, Celebrity Cruises, Silversea, Tui Cruises and Hapag-Lloyd.

About the Role:
You will be surrounded by experienced travel professionals on a minimum 12 month apprenticeship programme that will give you a unique opportunity to gain hands-on experience and insight into various functions within the organisation. This role is ideal for someone eager to learn and develop a broad skill set in a dynamic and fast-paced environment.

What will the apprentice be doing?
As a Multi Department Apprentice working in the Shared Services team, you will rotate between departments and gain work experience (but not limited to) in; Marine Operations, Legal, IT Operations, IT Applications, HR & Finance, general business administration and customer services whilst championing their corporate values.

As part of this programme, you will assist with routine tasks and special projects across different department such as:

Support Daily Operations

o Support the team with administrative tasks.

o Assist in scheduling and managing appointments.

o Handle enquiries via phone, email, and in-person.

o ADHOC duties including, greet all visitors, signing visitors in to building

Collaborate with Team Members

o Work closely with colleagues and contribute to team goals and projects.

Complete Assignments

o Follow instructions and complete tasks accurately and within deadlines.

Participate in Meetings

o Attend and actively participate in meetings, providing input and feedback.

Maintain Records

o Keep accurate records of work completed and progress made.

Adhere to Company Policies

o Follow all company policies, procedures, and safety guidelines.

Seek and Act on Feedback

o Regularly seek feedback from supervisors and mentors and make improvements based on guidance.

Comprehensive training and guidance on all role responsibilities will be provided as part of the rotational programme.

What training will the apprentice receive from the company?

Working with a training provider (Talent Vista Limited in partnership with ABM Training UK Ltd), you will be assigned a specialist Travel Learning and Development Coach who will be working closely with you throughout your apprenticeship to give an enjoyable and enriching experience.

You will work towards the level 3 Travel Consultant Apprenticeship earning a nationally recognised qualification.

What skills and personal qualities do applicants need to have?

Good Communication and interpersonal skills.
Good ability to multitask
Time management skills
Basic knowledge in Microsoft Office Suite (Word, Excel, PowerPoint)
An interest in travel, particularly cruise
Strong interest in learning about various business functions
Hardworking
Conscientious
Professional and Polite
Take pride in work that you do
Reliable and trustworthy
Enthusiastic
Punctual
Positive attitude and eagerness to take on new challenges

What does the employer offer you in return:

Comprehensive training and mentorship across multiple departments
An Opportunity to gain a nationally recognised Level 3 Travel Consultant qualification supported by Training Provider Talent Vista Limited.
Exposure to a wide range of business operations.
Opportunities for professional development and career growth.
A collaborative and supportive work environment.
On your start date you will be provided with a unique welcome pack which will set you up for your 12-month journey
Competitive Base Salary, travel support and great benefits including ship visits and much more

What is the expected career progression after this apprenticeship?
Opportunities for professional development and career growth following successful completion of this apprenticeship programme.

Are there any specific qualifications required?
* All travel apprenticeships embed the functional use of maths and English as well as personal development topics in areas such as equality and diversity and British Values. Apprentices unable to provide evidence of maths and English at GCSE grade 4 or above will need to take functional skills exams as part of the apprenticeship.
* Must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.

Details of working week:
* Monday to Friday - 9am to 5:30pm with one hour for lunch - 37.5 hours per week

Duration of Apprenticeship: Minimum 12 months

Planned Apprenticeship Start Date: 1st July 2025

Job Type: Full-time, Apprenticeship

Salary: £19,500 per annum plus company benefits

Benefits:

Free onsite parking
Cycle to Work scheme
Company events

Work Location: This is an office-based role either from the RCCL Surrey Office based in Weybridge or their London Office based in Chancery Lane.

Job Types: Full-time, Apprenticeship

Pay: £19,500.00 per year

Benefits:

Company events
Cycle to work scheme
Free parking
On-site parking

Schedule:

Monday to Friday

Work Location: In person

Application deadline: 28/02/2025
Reference ID: TV/RCCL/02/25/B
Expected start date: 01/07/2025

Royal Caribbean Group

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