Join a Leading IT Support Business in Aberdeen

Are you eager to kick-start your career in IT? This is your chance to join a highly successful and reputable IT Support business based in Edinburgh with offices in Glasgow and Aberdeen.

As an IT Support Apprentice, you will become an integral part of a dynamic team that provides exceptional customer support alongside cutting-edge IT, telecoms, connectivity, and cybersecurity solutions. The company’s clients span both private and public sectors across Scotland, where the team ensure their businesses operate smoothly and efficiently.

About the Apprenticeship

This apprenticeship offers you the opportunity to gain a nationally recognized IT qualification along with relevant industry certifications. You will earn while you learn, with dedicated support from Elite Training’s experienced assessors as well as day to day mentorship from your line manager. This hands-on experience will equip you with the skills and knowledge required to excel in the ever-evolving IT industry.

What You’ll Do

As an IT Support Apprentice, you will gain exposure to various areas of the business which will include:

Troubleshoot and diagnose computer hardware and software issues.
Assist with cabling and networking tasks.
Support with cybersecurity and telecoms solutions.
Work on-site in the Aberdeen office offering first line support as well as at client locations across Scotland, providing hands-on support.
Collaborate with a skilled team to deliver excellent service and technical expertise.

You:

To succeed in this role, you should:

Demonstrate a genuine passion for IT and a desire to build a career in this dynamic field.
Possess excellent communication skills to effectively interact with team members and clients.
Be a logical thinker with strong problem-solving abilities.
Exhibit determination, professionalism, and a willingness to learn.
Have exceptional time management and organizational skills.
Hold a full, clean driving license (required for travel to client sites using company vehicle).

Why?

Earn while you learn with a structured apprenticeship program.
Receive one-on-one mentorship and support from experienced professionals.
Gain practical, hands-on experience in a variety of IT disciplines.
Work within a supportive and collaborative team environment.
Build a solid foundation for a rewarding career in IT.

Job Types: Full-time, Apprenticeship

Pay: £22,500.00 per year

Schedule:

Monday to Friday

Work Location: In person

Reference ID: MT/ED/040225

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