Optical Assistant Apprentice – If you're a proactive people person with a passion for retail and delivering exceptional customer service, this is your chance to earn a salary while gaining invaluable skills and experience!

If so, Spider is advertising for a vibrant Optician and Hearing store located in the centre of Norwich, Norfolk, where they are looking for Optical Assistant Apprentices to begin their exciting journey into the world of optics!

By completing your 15 – 18 month apprenticeship, you will achieve an Optical Assistant Level 3 qualification, opening doors to numerous career advancement opportunities. You will be able to display strong communication & listening skills, deliver a high quality of service & confidently discuss and fully understand optical products and services.

Fantastic company benefits include:

Alongside a supportive learning environment, you’ll enjoy an array of benefits that make working with this company even more rewarding:

Competitive Salary: Starting from £7.55 an hour (National Apprenticeship Wage depending on age)
Hours: Working 40 hours per week, working 5 days across 7 days, working across the following shifts 9am – 5.30pm, 8.15am – 4.45pm and 10am – 6.30pm.
Holiday: 28 days including bank holidays
Employee extras such as: Discounted hearing and eyecare benefits, Bonus scheme to reward your hard work, Exclusive discounted benefits scheme, Uniform, WeCare (a UK confidential employee support service), Headspace (wellbeing support to keep your mind healthy) as well as outstanding clinical and professional development opportunities

About the role:

This Optical Assistant Apprenticeship is your ticket to an exciting career in optics! This is more than just a job; it’s a chance to learn, grow, and make a difference in people’s lives every day. Your journey starts here, and you will be supported every step of the way as you develop your skills and knowledge in a dynamic and collaborative environment. As an Optical Assistant Apprentice, you'll play a crucial role in the customer journey.

Key Duties include:

Welcoming customers into the store with enthusiasm and professionalism.
Booking eye tests and ensuring a smooth process for customers.
Conducting pre-screening for customers to ensure they receive the best possible care.
Offering stylish advice and recommendations to match frames with individual tastes.
Measuring frames and lenses to ensure perfect fit and vision
Handling phone calls with care, providing information and support to our customers.

About you:

To be a successful Optical Assistant Apprentice you will be bright, enthusiastic, thrive in a team environment and are eager to learn! You will need GCSE Maths and English Grade 9-4 ( A*-C) and meet the residency requirements (having lived in the EU for 3 years or more with the right to work in the UK). You will need to live within Norwich as need to be able to easily commute to work on weekends and bank holidays. Importantly, to be consider for this apprenticeship opportunity you must have not previously worked in the optical sector.

Ready to embark on this exciting opportunity If you are driven, dedicated, and ready to develop your skills in an engaging team environment apply now to kickstart your career as an Optical Assistant. Please submit your CV including a covering paragraph as to why you are interested in this opportunity. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: Optical Assistant, Apprenticeship, Customer Service, Retail, Trainee, optician, Optical

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Optical Assistant Apprentice