Service Advisor Apprentice

Stratstone

Aston Martin, Wilmslow

Apprentice salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.

Are you brimming with a passion for customer service, and looking to take the first step in your career?

Here at Stratstone we believe in growing and nurturing talent. We are offering the exciting opportunity to work with one of the world’s most prestigious and exciting vehicle manufacturers, Aston Martin.

As an Aston Martin Service Advisor Apprentice, you’ll have the opportunity to master a diverse range of skills, whilst gaining a valuable Level 3 qualification in Customer Service.

This newly launched apprentice programme has been designed around the Institute of Motor Industry’s Customer Service Advanced Apprenticeship Framework Level 2 and 3.

What will I be doing as a Service Advisor Apprentice?

Learning invaluable knowledge to support your progress into a Service Advisor role, whilst gaining useful insights into other aspects of the Aftersales areas, such as the Parts department
Building customer service skills and developing advanced selling skills
Gaining an introduction to financial planning and digital marketing
Undertaking on-the-job training whilst earning an academic qualification
Being assessed along your training journey, and supported by industry experts to help you achieve the next step

What skills do I need to succeed as a Service Advisor Apprentice?

Enthusiasm, ambition and a growth mindset
A passion for the motor industry
Dedication to providing an impeccable level of customer service
An appetite to learn and progress

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Diversity is Our Strength:

Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.

Job Types: Full-time, Apprenticeship

Benefits:

Company pension
Cycle to work scheme
Employee discount
Life insurance
Referral programme
Sick pay
Store discount

Schedule:

Flexitime
Monday to Friday
Weekend availability

Work Location: In person

Expected start date: 01/09/2025

Stratstone Aston Martin

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Service Advisor Apprentice