At SWRAC Specialist Independent College we support individuals to thrive through real-life and relevant education programmes. We have an exciting opportunity for an Apprentice Receptionist who will work towards Customer service practitioner
Level 2 (GCSE). this is a 12 month qualification.

Excellent rate of pay for apprentice level plus benefits. After completing the first year of your apprenticeship your salary will increase in line with the national living wage.

You will be working with a friendly team to really make a difference to young people.

Job Description

Welcome learners, staff and on-site visitors, determine the nature of the business, and announce visitors to the appropriate team member or assist if appropriate
Answer telephone calls, determine purpose of calls, and forward calls to the appropriate person
Retrieve messages from voice mail and forward to the appropriate person
Take messages for team members and email to them
Answer questions about the organisation and provide callers with address, directions, etc
Monitor visitor access and ensure signing in and out procedures are adhered to
Receive, sort and route post
Maintain orders - chase, receive and distribute supplies for the centre
Petty cash
Monitor registers to ensure being completed
Assist tutors with booking students on to their courses
Assist tutors with chasing students who do not attend courses / absences
Perform other clerical duties such as filing, photocopying, and collating
Manage a job book for all ad hoc tasks that are requested by the team
Set up and clean down refreshment areas daily
Ensure general tidiness of reception areas etc
Any other duties required by the management team

What training will the apprentice take and what qualification will the apprentice get at the end?

On and off job training will be provided by SWRAC. HIT Training will be the chosen apprenticeship training provider.

What is the expected career progression after this apprenticeship?

Our intention is to retain the Apprentice by offering them a permanent role and encourage them to work towards further qualifications with us.

Job Types: Full-time, Apprenticeship

Pay: £22,425.00 per year

Benefits:

Additional leave
Casual dress
Company pension
Health & wellbeing programme
Private dental insurance
Private medical insurance

Schedule:

Day shift
Monday to Friday

Ability to commute/relocate:

Bootle, L20 3EF: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Application deadline: 22/03/2025
Reference ID: Apprentice Liv 090425
Expected start date: 06/05/2025

SWRAC

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Apprentice Receptionist