Voyage Care is a leading care company specialising in supporting adults with physical and learning disabilities. We’re looking for a Digital Apprentice to join our Leadership Development team at our Lichfield office.This is a hands-on, hybrid role where you’ll gain valuable experience across a range of digital systems—from learning management and SharePoint sites to course creation tools and AI. You’ll not only learn the technical and administrative side of digital learning, but also have the freedom to innovate, test ideas, and come up with solutions to real challenges.It’s an excellent opportunity for someone who wants to build a career in digital learning and development while making a meaningful impact across the organisation.The Digital Apprentice will play a hands-on role in keeping our digital learning systems running smoothly. The role focuses on:

Administering the learning management system (LMS)
Maintaining SharePoint and other digital learning environments
Supporting the creation of digital learning resources with tools such as Articulate 360
Generating reports and supporting analysis of learning data
Liaising with IT, business administration, communications, and external LMS providers to make sure our systems are effective and user-friendly

This apprenticeship offers full support and mentoring, giving you the chance to develop skills while making a real contribution to learning and development at Voyage Care.Key Stakeholders

Leadership Development Manager
Wider L&D team
LMS vendors and external providers
IT team

Key Responsibilities

Support the day-to-day running of the LMS and ensure course content is up to date
Help design and create online learning materials using Articulate 360
Test and explore AI tools that could improve digital learning delivery
Assist with maintaining SharePoint and digital document systems
Produce reports on learning activity and outcomes
Support the development of a centralised learning hub for all staff
Spot areas for improvement and suggest practical solutions
Work collaboratively with the L&D team and other departments
Provide administrative support as needed to ensure smooth operation of digital learning services

Skills, Experience and Qualifications required

A-level in IT, business studies, or similar (or equivalent experience)
Computer science degrees are desirable but not essential
Experience using AI tools in a professional or educational context
Confident with Microsoft Office (Word, Excel, PowerPoint)
Knowledge of SharePoint and MS Teams (nice to have, not essential)
Strong problem-solving skills with a proactive mindset
Good organisational skills and ability to manage workload
Eager to learn, adaptable, and able to work independently
Interest in digital learning systems and creating user-friendly environments

Voyage Care

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