Aspiring apprentices sign up and access our AI Interview Coach for FREE!

Communications Apprentice

Sussex Partnership NHS Foundation Trust • Level 4 • Worthing, England, United Kingdom • £26.53k - £29.11k / year • 2m ago

Develop skills in managing media enquiries and writing press releases as part of the busy press office function in providing information to the media. Develop skills in writing articles for the Trusts internal staff newsletter, working with other departments, to provide information to our staff and volunteers. With support from the Communications & Engagement Manager and Communications Officers, develop skills in planning and designing social media posts across Facebook, Twitter, Instagram and LinkedIn. Develop skills in filming video interviews, editing and producing for release to the media/social media as part of campaign work, under the guidance of the Communications & Engagement Manager.

Develop skills in desktop publishing and digital imaging under the guidance of the Communications & Engagement Manager. Be responsible for maintaining the social media monitoring report and produce updates for the Director of Communications. Monitor enquiries received via social media from members of the public. Engage and respond to questions as required, liaising with other departments when necessary.

Maintain accurate contact distribution lists, social media access details, digital filing systems for all work produced within the department, update and maintain the Trusts YouTube channel video library. Provide a first point of contact, by telephone, email and face to face, for staff enquiring about communications matters, referring them to other members of the team where appropriate. To communicate effectively and liaise with healthcare professionals within the Trust in a clear concise and professional manner. Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service sharing information as appropriate.

Provide a range of administrative support functions to the team, including telephone answering, managing emails, and other duties as and when required. Input, retrieve and collate information using Departmental and Trust computer systems. Undertake statutory training as required in accordance with Health and Safety regulations. Maintain health and safety and security on own work environment.

Other duties commensurate with the grade and nature of the position as directed by the team. To achieve the Public Relations and Communications Assistant Level 4 Apprenticeship, attending all study days with a minimum of 20% off the job training. To undertake tasks associated with this award. Develop and present social media analysis reports providing options and recommendations for improvement