Salary
From £24,027 to £24,790 per annum (Grade C)
Contractual hours
37
Basis
Full Time
Package
Fixed term
Job category/type
Customer Service
Date posted
12/03/2025
Job reference
REQ00000491
An exciting opportunity has arisen to undertake an apprenticeship in hospitality at West Berkshire Museum. The Museum Hospitality Assistant will learn all aspects of hospitality in a heritage environment during the apprenticeship.
We offer an 18-month fixed term contract, during which we will work in partnership with a training provider to help you achieve a level 2 Apprenticeship.
https://www.instituteforapprenticeships.org/apprenticeship-standards/hospitality-team-member-v1-1
We are looking for an individual who will be able to provide excellent customer service to people using the Museum, the Cafe and Gift Shop, whilst maintaining a tidy, clean, operable and hygienic facility at all times.
Whilst there is no food preparation involved you must have an understanding of food hygiene and the associated risks and be diligent in carrying out all the tasks associated with the role.
You will work under the guidance of the Museum Operations Manager but will occasionally be left unsupervised and expected to complete everything that is required to ensure the smooth running of the Café and Gift Shop on a day-to-day basis. In addition to general visitor welcome and catering duties, tasks will include but are not limited to, cash handling, receiving and recording deliveries, stock control and ordering.
As a key holder you will also be required once trained to open and close the museum and on occasion supervise the building. An interest in history is not essential but may make the role more enjoyable for the apprentice.
Please view the job description available to download for further information.
We would like to hear from you if you feel that you meet the above requirements.
West Berkshire Council offer excellent employment benefits such as:
- Flexible working wherever possible between the hours of 07.00-19.00
- Hybrid working wherever possible working 40% in the office
- Access to a wide range of training and development opportunities
- Generous Local Government pension scheme
- Family friendly policies
- A range of local discounts
- Wellbeing Programme including Employee Assistance Programme and employee benefits
- You will also be entitled to a generous annual leave entitlement starting at 27 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
For an informal discussion please contact David Elliott, Museum Operations Manager: email: david.elliott@westberks.gov.uk or phone (01635) 519562
Join us at West Berkshire Council and make a positive impact in our community while advancing your career.
Explore everything that a career with West Berkshire Council has to offer here: Working with Us
Equal Opportunities
The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How to apply
Please now complete a short online application form. You will then be able to upload your CV.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications
