Welcome to Natixis
At Natixis, we create tailor-made solutions in Asset & Wealth management, Corporate and Investment banking, Insurance, and payments, with over 12,000 staff members in 35 countries.
At Natixis, you have a great opportunity to join an entrepreneurial, agile and growing organisation, and to be part of an inspiring team. We offer a competitive remuneration package and generous total reward package and as an inclusive employer, we are also open to considering flexible working arrangements. We continuously work to create an environment that promotes diversity and inclusion in all its forms, across gender, race, religion, sexual orientation, disability, ethnicity and background. We believe this creates equal opportunities for our employees - and better outcomes for our clients and communities.
We are committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruitment process.
Join Our Team as an IT Support Apprentice!
Are you passionate about technology and eager to kickstart your career in IT? We are looking for a motivated IT Support Apprentice to join our dedicated IT Support team at Natixis. This is a fantastic opportunity for you to gain hands-on experience while providing essential support to users of decentralized IT equipment and services.
About the Role:
As an IT Support Apprentice, you will play a vital role in delivering first-level support and guidance to our users. Your responsibilities will include:
- Providing First-Level Support: Assist users with IT equipment and services, ensuring a smooth and efficient experience.
- Equipment Maintenance: Help with the rollout and maintenance of desktop equipment.
- Security Management: Apply security updates and conduct regular audits of hardware and software.
- Documentation: Assist in completing and maintaining relevant documentation, including incident reports and monthly help desk reports.
- Collaboration: Work closely with other IT department members to provide technical assistance and support.
What You Will Learn:
- Gain valuable experience in IT support and customer service.
- Learn about security protocols and help desk operations.
- Develop problem-solving and analytical skills.
- Understand IT equipment maintenance and user assistance.
Why Join Us?
- Hands-On Experience: Work in a dynamic environment alongside experienced IT professionals.
- Career Development: This apprenticeship offers a pathway to a rewarding career in IT support and services.
- Supportive Team: Join a collaborative team that values your contributions and encourages personal growth.
How to Apply:
If you are ready to embark on an exciting journey in IT, we want to hear from you! Please submit your application, including your CV and a brief cover letter outlining your interest in the role.
Start your IT career with us at Natixis! Apply now!
Note: This apprenticeship is designed for individuals looking to gain practical experience in IT support. Training and mentorship will be provided throughout the program.
Who We Are Looking For:
We want enthusiastic individuals who are eager to learn and grow in the IT field. Ideal candidates will possess:
Previous experience or interest in PC support (experience in a financial environment is a plus).
Strong interpersonal skills to communicate effectively with users at all levels.
A proactive approach to identifying potential problems and taking corrective action.
Good organizational skills and the ability to manage time effectively.
A willingness to learn and adapt to new challenges.
