People & Development Assistant (Apprentice)

Space Engineering Services • Bristol, England, United Kingdom • £30k - £44.75k / year • 1w ago

*All information is available in some different formats, please contact People@space-engineering.co.uk

Hours of work

37.5 hours each week (including course attendance)
Monday to Friday, 8:30am to 5:00pm – Bristol Head Office/Home Working
Fixed Term Contract (length dependent on course completion)

What benefits are in it for you?

Competitive salary that is equal or above industry average in area
Private Medical Insurance
Income Protection Insurance (2 years)
Life cover of 2 x salary
Health Cash Plan
22 days holiday including bank holidays (rising to 25
Employee Assistance Programme
Discount scheme including gyms
Introducers Bonus Scheme
Excellent pension scheme
Company Sick Pay Scheme

The purpose of this role is to...

support the smooth running of day-to-day People Administration while working alongside the wider People & Development team. As a People & Development Assistant (Apprentice), you will provide essential administrative support, ensuring key processes run efficiently. You will also play a vital role in assisting the team during busy periods and providing holiday cover as needed.

What you'll be doing...
*
Supporting managers with the transactional aspects of Employee Relations processes, such as AWOL cases.

Providing administrative support for disciplinary and grievance processes.
Assisting with absence management administration, ensuring documentation is logged accurately and escalating long-term absences or complex sickness cases as needed.
Supporting managers and employees with informal absence management and guidance, ensuring appropriate support is in place.
Administering the movers process, ensuring letters are issued, system updates are completed, training needs are identified, and both old and new managers are supported with onboarding/offboarding in the case of internal transfers.
Providing administrative support for maternity, paternity, shared parental leave, adoption leave, and other family-friendly policies.
Supporting the flexible working request process.
Managing the leavers process, including coordinating exit interviews and reporting.
Handling post-employment administration, such as file requests and employment references.
Maintaining accurate and up-to-date employee records.
Processing payroll-related reports, working closely with Payroll to ensure correct records and payments.
Ensuring People Team systems are maintained and updated, including developing workflows and automated tasks to enhance efficiency.
Acting as a first point of contact for ad hoc queries from managers and employees.
Assisting with the administration of recognition and loyalty awards.
Providing administrative support across the People & Development team, including managing shared mailboxes, handling post, filing, and scanning.
Ensuring compliance with internal processes to protect the business and uphold fairness in all People-related matters.
Supporting ad hoc projects with other team members as required.
Collaborating on People & Development projects as needed.

This job description outlines key responsibilities but is not exhaustive, as priorities may shift based on business needs.

What success looks like…

Accuracy & Compliance – Internal processes, policies, and procedures are followed diligently, ensuring all People-related documentation is accurate, compliant, and well-organised.
Efficiency & Organisation – Administrative tasks are completed in a timely manner, with a proactive approach to improving workflows and reducing inefficiencies. Collaboration & Teamwork – Strong relationships are built within the People & Development team and the wider business, fostering a supportive and solutions-focused working environment.
Stakeholder Support – Employees and managers receive timely, professional, and high-quality support for their People-related queries and processes.
Proactive Communication – Key stakeholders are kept updated on the progress of work, with clear, concise, and professional communication.
Continuous Improvement – A mindset of learning and development is embraced, identifying opportunities for process improvements and contributing ideas to enhance team efficiency.
Confidentiality & Integrity – Sensitive People-related data is handled with discretion, ensuring trust and professionalism in all aspects of the role.
Successful Development – Progress is made towards completing the HR Apprenticeship, with a growing understanding of HR best practices and policies.

We’d love to meet someone with…

Strong administrative and organisational skills, with the ability to manage multiple tasks effectively.
A positive and proactive attitude towards work.
Excellent attention to detail, ensuring accuracy in documentation and processes
A self-motivated and enthusiastic approach, with a willingness to learn and develop.
A team-focused mindset, with an approachable and supportive nature.
Good customer care and interpersonal skills, with the ability to communicate effectively at all levels.
Discretion and confidentiality, as the role involves handling sensitive People-related information.
Confidence in using HR systems and Microsoft Office applications (Excel, Word, Outlook, etc.), or a willingness to learn.
Problem-solving skills with the ability to use initiative and think logically.
The ability to prioritise workload and meet deadlines in a fast-paced environment.
A value driven approach – it is not just what we do, but how we do it that is important at Space. We are Here for Each Other, Here for our Customers and Here for What Matters.

Who are we?

Space Engineering Services are one of the most dynamic refrigeration, heating, ventilation and air conditioning service providers in Europe. We are proud to offer innovative products and services, and market-leading refrigeration technology, for which we have received awards and industry accreditations.

We employ around 370 people across the UK, with the majority of our workforce being remote workers.

Our Head Office is based in Bristol, but we have other offices based in Plymouth and Ipswich, and a Manufacturing site in Pucklechurch.

We are all equal!

We’re committed to creating an inclusive workforce and are opposed to any form of less favourable treatment, whether through direct or indirect discrimination, association or perception accorded to employees or job applicants, on the grounds of their; race, religion or belief, disability, ethnic origin, nationality, marital/civil partnership, pregnancy/maternity, gender, sexual orientation or age.

Job Type: Full-time

Benefits: