If you are looking for your first real opportunity in customer service or administration, how would you fancy working in a fast-paced, people facing, environment? Are you confident when speaking with people over the phone, and in person? Seeking an Apprenticeship? This could be your perfect start!
About the Company
This is not your average garage. It’s a modern, clean, busy automotive garage where they keep cars and careers running smoothly. We're seeking a confident, customer-focused apprentice to join their Service Desk team where you will develop your customer service skills. Full training will be given.
What You’ll Be Doing
- Be that friendly point of contact for customers—on the phone and face-to-face
- Log service and repair jobs on to the system
- Keep everyone in the loop—from the suppliers to the mechanics, and MOST importantly…...the customers
- Help schedule jobs and track progress
- Learn how the systems work (and maybe help make them even better!)
Working hours are:
Monday – 8am to 5pm
Tuesday through to Friday – 8am to 3pm
1 hour for lunch
What You’ll Learn
- Customer service skills that genuinely impresses customers
- IT systems used in modern garages
- How to work in a real-world business environment
- Problem-solving like a pro
- Loads about cars, parts, and how garages run day-to-day
You’ll Love This If You...
- Are between 16–24 and ready to kickstart your career
- Have GCSE passes in Maths’ and English
- Are friendly, organised and love helping people
- Have a passion for learning and delivering exceptional customer service
- Like the idea of learning on the job instead of sitting in a classroom
- Want to be part of a down-to-earth team that works hard and has fun doing it
What’s in it for YOU?
- Paid training and nationally recognised qualifications
- Garage merch and the occasional bacon butty
- Study leave – leading to a professional NVQ in Customer Services
- Real career progression—we’re all about growing our own!
Ready to Apply?
Drop us a CV or even just a message telling us why you’re interested. We don’t expect loads of experience—just a great attitude and willingness to learn.
Bright Side Recruitment Ltd is acting as a recruitment agency in respect of this opportunity.