An exciting opportunity has arisen for an apprentice to join the Operational Support team in Adult Social Care. The team provides administrative and front-facing support to a wide range of teams across Adult Social Care., including teams that are responsible for safeguarding vulnerable adults, carrying out mental health assessments and setting up/reviewing support for adults with social care needs. All operational support officers play an important role in the delivery of services by processing a variety of referrals, data inputting and correcting, handling customer queries which can be by phone, email or face-to-face at reception, as well as using the finance system to process orders for adult social care provisions.
What’s in it for you
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do by empowering our people to work together to find solutions, be open, honest, and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you.
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Gain valuable transferable skills and experience working in an inspiring and innovative department
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The opportunity to complete further learning and development courses while employed as an Apprentice to enhance your CV and job prospects.
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Full-time 16-month contract paid at a competitive salary.
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Networking opportunities in areas that will enhance your skill set, job success and CV development.
What we are looking for:
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Resident within the London Borough of Enfield.
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We welcome diversity and multi-lingual speakers who would strengthen our service offer to our local communities.
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Apprenticeships are open to age 16 and over and not in full-time education.
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Dedication to learning and gaining new skills and an interest in supporting Enfield Council.
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Knowledge of IT/Technical skills
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Excellent communication and interpersonal skills will be key for the regular interaction with colleagues from across the Council at all levels of seniority.
GCSE grade A*-C (grade 4-9 in the new GCSE qualification grades) in English and Maths or equivalents. You will be asked to provide evidence of Maths and English certificates or predicted grades
Management and Supervision
You will be working under the guidance and supervision of an experienced member of staff.
Progression
This vacancy offers the possibility to apply for sustained and permanent employment within Enfield Council.
Key Training Information
Level 3 Business Administrator Apprenticeship
Working Week
Full time, 36 hours per week including training.
Enfield Council apprentice pay rates
£25,996 per annum Level 3 Apprenticeship
Contact details:
If you would like to know more about the role, please contact Luke Mitchell on 0208 132 2412 for an informal discussion or to arrange a visit to the team.
