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Modern Apprenticeship - Clerical officer

NHS Scotland • United Kingdom • £25.69k - £27.90k / year • 1d ago

Join Our Team as a Modern Apprentice in Business and Administration!

NHS Lanarkshire is thrilled to announce several exciting opportunities for Modern Apprenticeships in Business and Administration across Lanarkshire.

Key Details:

Locations: Various sites across NHS Lanarkshire.
Duration: Fixed term post for 12 months starting from the 20th of January 2026. Part-time hours available with pro-rata salary.
Eligibility: Applicants should be aged 16 to 24 years old on 1st of December 2025, (or up to 29 years for applicants who have a disability or those with care experience) are eligible. Must demonstrate proficiency at SCQF Level 5/National 5 level.

More information can be found in the job pack attached to this advert.

What We Offer:

Training: Gain invaluable on-the-job training to develop a diverse range of business and administrative skills.
Qualification: Work towards achieving a Level 5 SCQF qualification in Business and Administration with New College Lanarkshire, leading to a nationally recognised qualification.
Support: You will be well supported on this Modern Apprenticeship Programme with a dedicated workplace buddy, a Job Coach from the in-house Employability Team and regular networking sessions with other apprentices.

What We're Looking For:

Motivated Individuals: Highly motivated and committed individuals eager to join our Modern Apprenticeship Programme.
Skills: Strong communication, customer service, and IT skills, along with the ability to understand various procedures and processes.
Interest: A particular interest in administrative roles, coupled with a positive attitude towards work and professional development.

Duties as a Clerical Officer may include:

General reception duties.
Sort and distribute incoming and outgoing mail.
General Admin tasks such as; photocopying, emailing and filing.
Dealing with enquiries, either face-to-face or by telephone, from the public, patients and external agencies.
Maintain appointment systems - resolve disputed appointment times, offer new appointments and re-arrange existing appointments.
Preparation of orders for stationery, supplies and sundries to ensure adequate stock levels e.g. purchase orders, pre-printed stock orders.

No Prior Experience Necessary: This Modern Apprenticeship welcomes applicants with limited work experience, including school leavers.

How to Apply:

Please complete our online application form
Find out more about the roles, our Modern Apprenticeship programme, and the application process by joining one of our online MS Teams sessions:

Monday 3rd of November at 2pm: Interest call 1

Tuesday 4th of November at 11am: Interest call 2

We strongly encourage you to attend these sessions for guidance before applying.

Additional Information:

For full details about this Modern Apprenticeship and the recruitment process, please refer to the attached job pack.

For any informal enquiries, feel free to contact Samina Saine on samina.saine@lanarkshire.scot.nhs.uk Employability Officer/Job Coach.

Don't miss this incredible opportunity to kickstart your career journey with NHS Lanarkshire! Apply now and embark on a rewarding path of growth and development.

For queries regarding the application form or recruitment process only, please contact Nicole McMillan on Nicole.McMillan@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject. Please note: all job-related queries must be directed to the informal contact noted above.

Please note we anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.

In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.

Care experienced applicants are people who live/have lived with foster parents’/kinship carers or who live/have lived in a residential children’s setting/secure unit.’

Additional Information for Applicants

Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.