Ready to kick-start your future in Marketing?Join us as a Marketing and Communication Assistant Apprentice and gain hands-on experience supporting the UK’s largest water and wastewater provider. You’ll work with experienced marketing executives on multi-channel campaigns, learn brand and creative coordination, and earn a Level 3 Multi-Channel Marketer qualification.
What you’ll be doing as a Marketing Communications Assistant Apprentice:- Help plan and deliver multi‑channel marketing campaigns, coordinating timelines, assets, and approvals.
- Support the creation of engaging content and ensure everything aligns with our brand.
- Keep our digital asset library organised and assist teams with day‑to‑day brand queries.
- Contribute to email marketing and newsletter content.
- Help produce monthly dashboards, track campaign performance, and highlight opportunities to improve.
- Provide project support across the Brand & Marketing team, including events, photoshoots, and filming.
- Work with teams across marketing, media, public affairs, and internal comms.
- Bring ideas and creativity to brainstorming and campaign planning sessions.
Where you’ll work:Location: Hybrid - Clearwater Court RG1 8DB
Hours: 36-hour week over four working days plus one training day
Start date: September 2026
Training and qualification: You’ll train with
Oxford Professional Education through live online workshops and monthly one-to-one sessions with expert trainers.
Qualification achieved: Multi-Channel Marketer Level 3 standard
Duration: Permanent contract with a 15-18 month structured programme
What you should bring to the role:- GCSE Maths and English (grade 9-4 / A-C)
- Creativity and a passion for marketing
- Enjoyment of social media and digital platforms
- Good communication and time management skills
- Works well within a team as well as independently
What’s in it for you?- Excellent salary: £22,500 annum
- Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
- Performance-related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks
Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
