Orbits IT are recruiting for an IT Apprentice to join our busy South Wales office in Barry, South Wales
Learn the skills you need to forge a career in IT. Experience a busy helpdesk environment, work with engineers to build servers, networks and cloud solutions, enjoy accredited training and lots of on the job training.
The main duties will be:
- Primary contact for all customer support calls and emails
- Customer support and troubleshooting 1st line
- Assisting with client and internal projects
- Undertake general admin duties
- Assist in other aspects of business where necessary
Desired Skills
- Excellent telephone manner
- Strong customer focus
- Ability to work well within a team environment
- Keen to develop and progress
- Strong verbal and written communication skills
- Customer Service experience
Successful applicants will:
- Have grade C/4 or above in English and maths GCSE (or equivalent), or Functional Skills Level 2
Benefits
- Company pension
- On-site parking
- Gym Membeship
- Private Healthcare
- Home Broadband
- Staff Rewards Program
Schedule
- Monday to Friday
- Expected 37.5 Hours per Week
Location
Job Types: Full-time, Apprenticeship
Pay: From £8.50 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Store discount
Work Location: In person
