Contract End Date (if applicable)

2027-Mar-01 00:00

Vacancy Type

Apprenticeship

Hours per week

Location

National/ Remote

Salary Range

£20,500 - £22,500 DOE & Apprenticeship minimum wage

About Us

Central YMCA is transforming. This is an exciting time to join us as we look forward toward growth and progression and focus on our purpose to advance the education, health and wellbeing of our communities. We want to create improved access to life-changing opportunities and enable everyone to achieve their potential, live a fulfilled life and contribute positively to society.

What we offer

27 days annual leave + 3 annual leave days over Christmas + bank holidays
Extra annual paid leave for your birthday, a mental health day, and up to 5 volunteering days.
4% Contributory Pension Scheme
Life Insurance
Cycle to Work Scheme
Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
Employee Discount Scheme

About You

To be successful in this role you will need:

A recognised level 2 qualification in Business Administration
A recognised level 2 in English and Maths
Excellent written and verbal communication skills
The ability to plan and organise own work
Experience of providing administrative support in a complex business structure.
Undertake a Business Administrator Level 3 Apprenticeship programme.

We are looking for candidates who have excellent communication and organisational skills and desire to add value to a busy operational team through the delivery of outstanding administrative support services. You will be able to create great rapport, helping not only to support our team members, but also to engage with internal and external stakeholders. You must be confident in the use of Microsoft Office and an ability to learn how to use cloud-based platforms and AI tools.

You will also be highly organised, with demonstrated planning and time-management skills, and be able to work effectively in a remote home-based role.

About the Role

The Operations Business Administrator adds value and plays a key role in ensuring the efficient delivery of apprenticeship programmes by providing comprehensive operational administrative support.

In this Level 3 Business Administrator Apprenticeship position, you will be supporting a diverse sector based operational apprenticeship delivery team to meet organisational and contractual targets whilst delivering excellent customer service.

The role involves working closely with learners, employers, and external bodies, ensuring accurate information handling, maintaining records and contributing to the smooth day-to-day running of the business.

As part of this role, you will:

Manage and maintain accurate records across internal and external systems.
Provide varied administrative support functions across the Skills operational team.
Identify and suggest improvements to operational processes and administrative systems to enhance efficiency and accuracy.
Liaise effectively with internal teams, employers, learners, and external partners to support the delivery of high-quality apprenticeship programmes.
Source, book, and monitor learner attendance on external courses.

This is a perfect opportunity to join our team, progress in your career and be part of the delivery of our inspirational programmes that engage and motivate our learners to progress and achieve.

If this sounds right for you click apply now!

Safeguarding responsibilities: This role will involve daily contact with learners, and you will be engaging in regulated activity relevant to children. All staff have a responsibility for promoting and safeguarding the welfare of children and young people, and/or vulnerable adults for whom you are responsible and with whom you come into contact. The Charity’s Safeguarding Policy is available from Central YMCA website.

Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, the receipt of satisfactory references, relevant original ID documentation and examination certificates.

Regulated activity: This post is exempt from the Rehabilitation of Offenders Act 1974 and the Charity is therefore permitted to ask shortlisted applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) to assess their suitability to work with children. Should you be shortlisted, you will be required to complete a disclosure form prior to interview.

Job Profile

Job Description - Operations Business Administrator - Apprentice

Central YMCA

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Operations Business Administrator - Apprentice