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Apprentice Customer Service / Business Administrative Assistant

Wellspring Academy Trust • Cleethorpes, England, United Kingdom • £23.80k - £27.89k / year • 3m ago

About this Role

Wellspring is a growing Multi-Academy Trust which is committed to innovation and excellence, empowering the Academies within the Trust to ‘make a difference’ to the pupils they serve.

The Apprentice Customer Service / Admin Assistant will work as part of an established administrative team which provides extensive and wide-ranging functions in support of the Academy.

Responsibilities

Assist with admin duties as required by the Administration Manager

Assist in providing front-line contact duties that meet the Trust’s customer care standards, including telephone support and liaising with the Trust’s stakeholders and partners.

Assist with updating and maintaining records on the Academy’s Management Information System
Maintain filing systems and sort /distribute internal and outgoing mail
Assist with photocopying and other administrative tasks that contribute to an effective office environment
Assist with preparing papers and meeting documentation, arranging meeting rooms and catering arrangements
Assist with daily ordering and system tasks

Standard Duties in all Trust Job Description

Show a commitment to diversity, equal opportunities and anti-discriminatory practices
Show a commitment to ensuring that children and young people learn in a safe environment
Participate in relevant and appropriate training and development as required.

Method of Working

The Wellspring Academy Trust expects all staff to work effectively and co-operatively as part of a team, delivering high quality support. This requires dealing with people politely and tactfully, and in accordance with Trust guidelines, policies and procedures. Wellspring Team members are expected to respect confidentiality and safeguarding practices at all times.

Public Relations

Considerable importance is attached to the public relations aspect of our work. Members of the Team must project a positive image of the Trust at all times and through all activity.

DBS Certificate

The Trust recognises that it has a statutory and moral duty towards safeguarding the welfare of children, young people and, if appropriate, vulnerable adults who participate in any Trust activities and expects all staff to share this commitment. An Enhanced DBS is required for this post. For more information please visit the Trust website www.wellspringacademytrust.co.uk

Wellspring Academy Trust is committed to safeguarding and promoting the welfare of our pupils. All posts are offered subject to enhanced DBS checks. References will be requested and an online search carried out for shortlisted candidates, prior to attendance at interview. Further pre-employment checks, will be completed for the successful candidate upon acceptance of the post.

We are committed to equal opportunities and to promoting diversity. We want our people to reflect the diversity of our communities, and we welcome applications from people from all backgrounds, especially from under-represented groups, including those from Black, Asian and minority ethnic communities. If you are currently living overseas or have lived / worked overseas in the last five years please be aware that you will be required to provide anoverseas criminal records check from the country/countries you have resided in, if you are the preferred candidate for the post.