Opportunity information
Salary £15704 per year
Duration 22 months
Advert closing date 14/03/2025
Description
As a Level 3 Information Communications Technician, you will work alongside the IT Team to resolve any IT incidents and problems which may occur. In addition to this, you will also be involved in the development and support of our business systems and applications.
The successful candidate will work directly to the Chief Technical Officer and Chief Information Security Officer with all IT and security aspects of the business such as:
- Be the Single Point of Contact for any IT and security issue
- Maintain and repair IT systems, integrate assets and devices
- Work with users to identify issues and escalate to service providers
- Work with Managed Service Providers to resolve incidents
- Carry out technical projects
- Be part of an incident response team where required
- Develop their own technical, cyber and security skills
Entry requirements
Minimum of 4 x GCSEs grades 9-4 (A-C) including English and Mathematics
Training to be provided
Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place at either of our training centres, in Birmingham or Worcester, whichever is more suitable for your location.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
- Hardware and Networking
- Software and Security
- ICT Administration
Things to consider
The successful candidate will be required to go through BPSS vetting as well as SC Clearance to be able to work within the company.
Skills required
Array
Future prospects
Upon successful completion of the apprenticeship there is an opportunity for the apprentice to become a full-time employee within the company as well as enhance their skills further.
Hours per week 40
Working week Mon-Fri
Apprenticeship standard Information communications technician (Level 3)
Hereford, Herefordshire, England, HR4 9SG