Business Support Officer Apprentice

Barnsley Metropolitan Borough Council • Level 3 • Barnsley, England, United Kingdom • £24.79k - £25.18k / year • 1m ago

All applicants welcome we have no age restriction on our Apprenticeships

Position reference:50141111

Salary: £24,790 -£25,183

Working Arrangements: Monday - Friday (Office / Educational institution)

Hours per week: 37

Contract type: Until the end of the apprenticeship (24 Months)

We are happy to talk flexible working arrangements with you, please get in touch.

See our range of Employee Rewards

Closing date: 02/03/2025at 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires a Basic Criminal Record Check

Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.

We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Environment & Transportteam as we work to make Barnsley the place of possibilities.

We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
We’ll help you to develop your career and grow your skills with opportunities for training and development.
There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities.
Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About the Post:

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent team as we work to make Barnsley the place of possibilities.

About the Post:

This is an exciting opportunity for someone who is looking to acquire new skills, learn while working, or perhaps seeking a career change. If you join our team, you’ll receive excellent graded apprentice pay alongside an excellent pension scheme. We’ll help you to develop your career and grow your skills by supporting you to complete a level 3 apprenticeship alongside this post.

We are seeking to appoint a Business Office Support Apprentice for a position in our Environment and Transport team.
The ideal candidate will be required to speak English to an appropriate standard and we ask for a professional attitude to work and a willingness to learn and to take responsibility.
You will assist the team in the business administration duties of the Growth and Sustainability service.
You will be employed by Barnsley Metropolitan Council starting at NJC Grade 3, and as an apprentice with the Council, you will be fully supported to develop your skills, experience and undertake a Level 3 Business Administration qualification with Barnsley College.
Please note that candidates who already hold a Level 3 Business Admin diploma or a higher qualification in business will not be eligible to apply.

The role provides great variety, and typical duties will be:

Administration duties – provide Business Support to managers of the Council, enabling them to fulfil their role effectively while managing interruptions and conflicting demands.

- Customer service - Handle email and face-to-face enquiries, providing advice, guidance, and support to both internal and external stakeholders across the service.

Data management – Process enquiries, requests, and applications and maintain accurate records.

- Meeting support - Organise and support statutory meetings, including minute-taking and liaising with stakeholders.

- Financial administration - Manage financial tasks such as placing orders and processing invoices.

- Collaborations - Liaise with internal and external stakeholders to maintain effective communication links.

- Legislation awareness - Keep up-to-date with relevant legislation, regulations, policies, and procedures.

- System development - Contribute to the development and review of systems and procedures to ensure efficient service administration

You will need:

Four GCSEs at grade 4/C or above, plus GCSE English at grade 4 or above OR have completed a Level 2 qualification.
Experience of working within a business support environment.
Proven experience of working and processing with highly confidential and sensitive information.
Good communication skills (written and verbal).
Proficient use of Microsoft Office.
Attention to detail.
Ability to prioritise and manage own workload.

The benefits of working for us:

28 days annual leave per annum (pro-rata)
Flexible working scheme
Salary sacrifice schemes (e.g. Cycle to work; home technology)
Generous local government pension
Parking permit scheme
Hybrid working

Apply Now: If you are a dedicated and organised individual with a passion for providing excellent business support services, we encourage you to apply for this exciting opportunity. Join us and make a difference to our borough!

Please note that interviews for this role will take place week commencing 10th March 2025 and will be held at Smithies Lane Depot, Barnsley.

If you would like to know more about this post, please contact Shauner Waddington, Executive Manager on shaunerwaddington@barnsley.gov.uk or call 01226 774867

Please use the documents below to help support you with your application form.

Help with your application form

Why work for us?

Job Profile: Job Profile.doc

Vacancy Exposure Profile: Exposure Profile.pdf

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

CVs will not be accepted.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"

www.barnsley.gov.uk/jobs