Salary
£24,242 per annum
Location
Thornaby, Teeside
About the role
Apprentice Plumber
37 Hours per week
2 Year Apprenticeship
Salary – £24,242 per annum + Company Van
Location – Teeside Area
About the role
Are you looking for an apprenticeship and have a keen interest in Plumbing and working with your hands?
We have a fantastic opportunity for an Apprentice Plumber to join us to provide plumbing support to our customers.
You will join our Metering Operations Teams, working on the installation and exchange of water meters both in domestic and commercial properties.
You will also play a role in educating our customers on water usage, whilst carrying out Leaky Loo and Water Efficiency visits.
You will also be dealing with any Customer queries that arise on your visits, ensuring all advice provided to customers is in line with Company’s current policies and procedures, with our ‘Customer Focused’ and ‘One Team’ in mind.
In addition to your work experience, you'll complete a level 3 apprenticeship in Plumbing and Heating where you'll gain academic knowledge to complement your practical work.
About you
We are looking for someone who loves being ‘hands-on’ and is looking to learn valuable practical skills.
You will be a natural people person, comfortable dealing with face-to-face customers on a daily basis and able to demonstrate a friendly and professional tone.
We are looking for you to have a grade 4 or above in Maths and English (or equivalent).
If you have prior technical knowledge of plumbing or any prior experience then great but as long as you have a strong willingness to learn and an excellent attitude to work, we would love to hear from you!
We will require you to have a full and valid Manual Driving licence in time for you starting in September 2025.
Please note you will be employed by our Training provider ATA.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment.
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked.
About us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.
Our values are:
Results Driven
We take responsibility for achieving excellent business results.
Ethical
We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
Customer Focused
We aim to exceed the expectations of our internal and external customers.
Innovative
We continuously strive for innovative and better ways to deliver our business.
One Team
We work together consistently, promoting co-operation, to achieve our corporate objectives.
Documents
Business Plan 2025-30 - Essex & Suffolk Water - Download
Business Plan 2025-30 - Main Report - Download
Business Plan 2025-30 - Northumbrian Water - Download
Restore and Regenerate - Our Environment Strategy to 2050 - Download
