Overall, Purpose of the Role:
We are seeking an organised and proactive individual to join our team as a Business Administration Apprentice. This role will serve as the primary point of contact for all administrative support across the organisation, with a specific focus on assisting the Operations and Training teams.
You will be working within a close-knit team that provides specialist training to frontline practitioners across both the public and voluntary sectors. The training programmes cover critical areas including trauma-informed care, domestic abuse awareness, and facilitator development courses. Your role will be key in ensuring the smooth coordination and delivery of these training services.
Key Accountabilities & Responsibilities:
Office
- Liaise with CEO & Associates to book required travel & accommodation needs.
- To take shared responsibility for completing relevant business agendas and meeting minutes when required.
- To help to manage internal continuous improvement projects within the business.
- Complete and conduct regular risk assessments required under the Health and Safety Act.
- To manage the admin inbox when the Training Administrator is absent.
- Working alongside the Operations team to manage the Fire and First Aid Regulations within the business ensuring all relevant actions are completed in a timely manner.
- To partake in adhoc research when the business requires.
- To be the first point of contact alongside the Training Administrator for all enquiries.
- To manage the Data Protection Regulations within the business and all activities involved with staying compliant.
- To be responsible for the booking of meeting rooms for internal and external events.
Training
- When the Training Administrator is absent the Business Administration Apprentice will manage the training journey.
Finance
- When the Finance team is absent the Business Administration Apprentice will manage the daily financial administration of the business.
Dispatch
- To liaise with our Training Practice Manager in the creation of all our non-standard courses resources.
- Prepare, pack and send training boxes using the designated courier service.
- To manage stock levels and place orders to replenish stock.
- To complete monthly stock takes and report any findings to the Training Delivery Manager.
- To manage the dispatch inbox and any queries.
- To be responsible for contacting delegates when applicable via phone or email.
- To complete a quarterly costing review of materials and report to the Training Delivery Manager recommendations.
Job Types: Full-time, Apprenticeship
Pay: £16,575.00-£17,550.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- GCSE or equivalent (preferred)
Work Location: Hybrid remote in Brixham TQ5 8BA
Application deadline: 03/03/2025