The Vacancy
At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that.
We’re here for the first step, the next step, and the big step.
You’re not just a number to us. You’ve got to know you’ll love working here. It’s as important to us as you ‘being the right fit’. We want to help you feel what it’s like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We’re never one-size-fits-all. Our careers are as unique as you are.
Our Sales apprenticeship schemes are all about creating our future sales leaders and as a Sales Apprentice you’ll be working as part of our core Telesales team where you’ll be supported every step of the way, enjoying structured training and the chance to shine.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere, and that’s how we approach our talent development. We’re a kind, ambitious and diverse team, always supporting and encouraging each other. Our people are extremely important to our business, without them we wouldn’t be where we are today, striving to do the best for our customers and clients. If you like what you hear, then we’d love you to apply!
What will you be doing?
- Identifying and developing a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business.
- Manage the Sales Inbox to ensure that all Sales Enquiries are answered within SLA. Prospect potential new business opportunities that are suitable for the EVRi Business Account Model.
- Meeting all set KPI’s and achieving productivity targets.
- Managing and recording sales activity and sales process through the EVRi CRM System.
- Onboarding new clients in a timely manner to meet projected Go-Live dates.
- Ensuring all new clients have a full understanding of EVRi Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business.
- Monitoring the performance of new Clients to ensure they trade to profile across all products and services within 4 weeks of go-live.
- Ensuring that new clients are ready to handover over within 6 weeks of trading.
- Resolving escalations and Account queries.
- Delivering high quality calls and written communications with customers to required standard.
- Working collaboratively across with the wider Telesales, Field Sales and Account Management Teams to help foster a supportive team culture.
- Working with local Operations Teams to promote new client awareness and to ensure expected level of service is achieved.
What You’ll Need To Become An Evri Telesales Executive
- A Level or equivalent Maths (Grade C)
- A Level or equivalent Other (Grade C)
- Professional and IT literature with a good knowledge of Microsoft Office
- Creative problem-solving skills including negotiation and conflict resolution
- Able to forge relationships with the internal stakeholders
- Passion for selling and motivated to smash sales targets
- Positive attitude, resilient, determined and a great listener and communicator
- Be analytical and good with numbers with plenty of common sense
- Experience within a sales role would be advantageous
- An understanding of e-Commerce would be advantageous
Not only will you be supported every step of the way with structured training programs, but you'll also get the chance to work on exciting projects and gain valuable insights into the industry.
At Evri, our four values drive everything we do: doing the right thing, celebrating cost leadership, being dynamic and delivering for customers. If you're someone who shares these values and has 5 GCSEs at Grade 4 or above, a self-motivated attitude, excellent communication skills, resilience, and a positive attitude, we want to hear from you!
Plus, if you successfully complete the apprenticeship, you'll gain the Sales Executive Level 4 Apprenticeship Standard and the Association of Professional Sales Level 4 Diploma in Executive Selling, providing you with the skills and knowledge to succeed in your sales career. Join Evri and embark on an exciting journey today!
We encourage flexible working to fit your individual needs, as well as the team’s - that could be from the office, from home or a mixture of both.
We also offer excellent benefits such as pension, a range of retailer discounts from our clients and much more.
At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome.
We’re excited for the future. Let’s deliver it together.
Reference Number: EVRI1084731-3767709
Location: Morley / Hybrid
