Apprenticeship - Business Administrator, Level 3
Position: Receptionist
Location: The office is located at Bayview House, St Austell Enterprise Park, Carclaze, St Austell PL25 4EJ. There is free parking available nearby, and direct bus links to St Austell and Bodmin.
Work Schedule: Full-time, Monday to Friday, 9am-5pm. 1 hour unpaid lunch break.
Leave Entitlement: 20 days paid holiday per calendar year, calculated pro rata from start date. Paid days off on bank holidays, and between Christmas and New Year, when the office is closed. Additional day off each year for your birthday.
Salary: The salary for this position meets the National Minimum Wage for apprentices.
We are currently seeking a motivated individual looking to start a career in a professional office environment as an apprentice. The successful applicant will be trained to attain a Business Administration Level 3 Qualification. You will receive learning and support from an external training provider, as well as on the job training from Charles French Solicitors. The training will take approximately 16 months to complete.
Job Responsibilities:
- Greet clients, visitors, and employees with a warm and friendly manner.
- Answer incoming calls, direct them to the appropriate individuals, and take messages when necessary.
- Manage the reception area, ensuring it is clean, organised, and presentable at all times.
- Schedule appointments, meetings, and conference room bookings.
- Assist with administrative tasks, such as filing, scanning, and photocopying documents.
- Handle incoming and outgoing mail and packages.
- Maintain office supplies inventory as needed.
- Collaborate with colleagues to provide support in various office tasks.
- Learn and utilise office software and equipment effectively.
- Undertake additional duties as assigned to support the smooth operation of the office.
- Provide administrative support to colleagues whenever necessary.
- Maintain confidentiality of sensitive information and adhere to legal and ethical standards.
Qualifications and Skills:
To be considered for this position, you should meet the following requirements:
- GCSE or equivalent English and Maths (Grade 4 or above)
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- Professional and friendly manner with excellent customer service skills.
- Basic knowledge of MS Office Suite (Word, Excel, Outlook).
- Attention to detail and accuracy in completing tasks.
- Ability to work effectively in a team environment.
- Reliable and punctual with a strong work ethic.
- Commitment to maintaining confidentiality and privacy of sensitive information.
- Prior experience in a customer service or office environment is advantageous but not required.
Application:
If you are interested in this vacancy, please contact Charles French in confidence to discuss the role further and obtain more information. Alternatively, please send your CV to charles.french@charlesfrench.co.uk.
We appreciate all applications, but please note that only shortlisted candidates will be contacted for an interview.
We are eager to fill the position quickly, and encourage applications from candidates who are available to start within a few weeks.
Confidentiality:
All applications and discussions will be treated with the utmost confidentiality.
Note: The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive or exclusive list of all duties, responsibilities, and skills required.
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Job Types: Full-time, Permanent, Apprenticeship
Pay: From £13,741.00 per year
Benefits:
Schedule:
Education:
- GCSE or equivalent (preferred)
Work Location: In person
