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IT Technician Apprentice

Howmet Aerospace • Redditch, England, United Kingdom • £28.80k - £37.43k / year • 1w ago

Howmet Aerospace has a leading position in key aerospace and commercial transportation markets, with an 80+ year history which is made up of four business units: Engine Products, Engineered Structures, Fastening Systems and Forged Wheels.

Howmet Fastening Systems (which Redditch are part of) is a global leader in fasteners and fastening systems. It is a manufacturer of multi-material, engineered products and solutions. Products are used nose to tail on commercial and military defense aircraft, as well as jet engines, commercial transportation vehicles, wind turbines and more. There are 29 operating locations worldwide.

The IT Team are seeking an IT enthusiast to join and support our Redditch and Leicester sites. The role will be based at Redditch with travel and support to the Leicester site, weekly. As a business Howmet are dedicated to supporting the development of the right candidate.

The main tasks on site for this IT apprenticeship will include:

Providing 1 st & 2 nd level IT support for Redditch IT systems, liaising with the IT manager and other departments for ongoing projects.
Hardware upgrades for desktops, laptops & mobile devices.
Follow-up & escalation of site IT issues with the European Customer Service desk team.
Knowledge development with the location’s ERP system. Progression to eventually deliver 1 st level application/user support.
Working within the guidelines of the IT ASAT compliance and participation in the assessment process when required.
Participation in IT European Daily Management meetings.
Utilize available tools to help improve location performance (Power BI, Power Apps, Solar Winds etc).
Weekly travel to Leicester will be required.

The main tasks on site for this IT apprenticeship will include:

Providing 1 st & 2 nd level IT support for Redditch IT systems, liaising with the IT manager and other departments for ongoing projects.
Hardware upgrades for desktops, laptops & mobile devices.
Follow-up & escalation of site IT issues with the European Customer Service desk team.
Knowledge development with the location’s ERP system. Progression to eventually deliver 1 st level application/user support.
Working within the guidelines of the IT ASAT compliance and participation in the assessment process when required.
Participation in IT European Daily Management meetings.
Utilize available tools to help improve location performance (Power BI, Power Apps, Solar Winds etc).

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report .