Objective
We are seeking a dedicated and proactive individual to join our team as a Business Administrator Apprentice. In this role, you will provide vital support across various departments within our organisation, ensuring seamless operations and effective collaboration. You will interact with both internal teams and external customers, becoming a key point of contact and contributing to our continued success.
This apprenticeship offers a unique opportunity to gain hands-on experience in a dynamic work environment while developing essential administrative skills to advance your career. If you're eager to grow, contribute, and learn within a supportive team, we would love to hear from you.
Skills an apprentice will learn :
Qualification level - 3 ( Equivalent to A Level )
Apprenticeship Category - Business & Administration
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Summary
As an Apprentice Business Administrator, you will support the daily operations of the organisation by utilising your core skills in computer proficiency, administrative tasks, and effective communication. Reporting to the Office Manager, you will assist with data entry, manage documents, and maintain organised records using Microsoft Office. Your office experience and clerical skills will be essential in ensuring smooth administrative processes. This role offers an opportunity to develop your professional skills while contributing to the efficiency and success of the team.
Qualifications
- Proficient in Microsoft Office and Google Suite applications
- Strong organisational and administrative skills
- Excellent communication and phone etiquette
- Experience with data entry and clerical tasks
- Familiarity with QuickBooks and general IT skills
- Previous office experience is a plus
- GCSE Maths and English to a good standard
Job Type: Apprenticeship
Schedule:
- Monday to Friday
- No weekends
Language:
Work Location: In person
