Objective
We are seeking an enthusiastic individual to join our team as an Apprenticeship Payroll Administrator. In this role, you will be responsible for setting up and managing payroll processes within our organisation or on behalf of other organisations. Your work will be essential in ensuring accurate and efficient payroll operations, supporting the financial and administrative aspects of our business.
This apprenticeship provides a fantastic opportunity to gain valuable hands-on experience in payroll administration, develop key professional skills, and grow your career in a supportive and dynamic environment.
Skills an apprentice will learn :
Qualification level - 3 ( Equivalent to A Level )
Apprenticeship Category - Payroll Administrator
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Summary
As an Apprentice Payroll Administrator, you will support the payroll department by ensuring accurate and timely processing of employee compensation. Reporting to the Payroll Manager, your core skills in accounting software will be essential for managing payroll data. Proficiency in premium tools like Workday and QuickBooks, along with relevant skills in data entry and accounts payable, will enhance your effectiveness in this role. You will also utilise Microsoft Excel for data analysis, contributing to the overall efficiency of payroll operations within the organisation. Join us to develop your skills in a supportive environment.
Qualifications Required for Apprenticeship Payroll Administrator
To be considered for this role, candidates should meet the following qualifications:
- GCSEs at a good standard, demonstrating strong academic performance.
- Proficiency in essential IT tools and software, particularly spreadsheet programs such as Microsoft Excel.
- Keen attention to detail and numerical accuracy to handle payroll operations effectively.
- Excellent organisational and communication skills to coordinate tasks and interact with colleagues and clients.
This role is ideal for someone who is eager to learn, grow, and contribute in a structured and supportive environment.
Job Type: Apprenticeship
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Language:
Work Location: In person
