Groups, Meetings & Events Admin Apprentice
NOW IS AN EXCITING MOMENT TO JOIN EUROPE`S LEADING CONFERENCE HOTEL 2023, AND ENGLAND`S BEST MICE HOTEL 2022:
THE HILTON LONDON METROPOLE
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST HOSPITALITY WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Groups, Conference & Events Sales Admin Apprentice
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
Fancy taking a closer look at our brand new hotel? Check out our socials:
Events website:
Linkedin: linkedin.com/company/hilton-london-metrople
A WORLD OF REWARDS
- Enrolment on a world class Level 3 apprenticeship in business administration
- Free, healthy and high quality meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Discounted car park
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
What will I be doing?
You will be contributing to the success of the GM&E Sales & Planning team by covering various administrative roles, such as:
- Creating daily, weekly and monthly reports production reports
- Running Quality audits and checks for the GM&E Teams
- Loading data into various Platforms – Delphi, OnQ, R&I
- Managing LightStay reports
- Build and maintain good relationship with other sub departments within commercial team
- Co-ordinate internal meetings and banquet event orders
- Enroll on, and complete, a Level 3 apprenticeship qualification in Business Administration through our training provider
Specific job knowledge, skill and ability
- Working experience in a hotel – basic knowledge of department & revenue structure
- IT & tech savvy – able to work with various software parallel
- Positive attitude and good communication skills
- Commitment to deliver high level of accuracy
- Excellent grooming standards
- Ability to manage multiple projects, meet deadlines
- Have fantastic attention to detail
What are we looking for?
- Previous experience in either an administrative role, or in a supervisory position within Hotel operations
- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- To be successful in this role, you must be able to pass elidgability screening for an apprenticeship. This includes holding the right to work currently, having lived within the UK for the past 3 years, and not hold an equivalent or higher qualification already.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
HospitalityIntegrityLeadershipTeamworkOwnershipNow
The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
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