Role title
Lettings Apprentice
Start date
September 2025
Location
One Church Road, Richmond
Salary
£23,500 + £1,000 sign on bonus
Purpose:
We are seeking enthusiastic apprentices eager to begin their careers in Lettings. Based at our Richmond head office, you will primarily work within the Property Management team while rotating across multiple departments in your first year. This hands on experience provides valuable industry insight, alongside ongoing training to keep you informed on evolving legislation and processes.
The rotation includes working closely with Tenancy Progression, Client Accounts, Property Management, Tenancy Renewals, and local offices, with additional experience days in other Lettings functions to broaden their industry knowledge.
About the team:
Property Management is comprised of a prime and a core team consisting of over 90 team members who manage 6,200 properties between them. Our property managers and team leaders are critical in providing a smooth journey for our landlords and tenants.
Day to day Property Management duties:
- Assist department managers with administrative tasks to ensure smooth operations
- Process supplier invoices and service charges
- Manage utilities by liaising with utility companies and contractors
- Send inventory check in and check out reports to tenants and landlords
- Open and distribute post across teams
- Verify and save accurate document within the internal system
- Handle tenancy renewals, working closely with landlords and tenants to understand their needs
- Oversee tenancy progression, ensuring timely and precise documentation, including tenancy agreements, invoices and deposit forms
- Manage client accounts by processing daily payments to contractors and landlords, including rent and credits
- Support local lettings teams with landlord onboarding as a lettings coordinator
How you’ll make an impact:
- Good communication and organisational skills
- Word and Excel capabilities
- Good written, presentation and numerical skills are essential
- Excellent communication skills
- Diligent and detail driven
- Able to work individually and as part of a team
- Punctual, reliable, keen and enthusiastic
- Thirst for knowledge and self-motivated
Required Core Competencies:
- Good IT skills, including Excel, Power Point, Word
- Ability to multi-task
- Able to thrive in a fast paced environment, both individually and as part of a team
- Strong organisational skills
- Excellent telephone manner
- Ability to follow instructions and procedures effectively
- Can do attitude
- Committed to follow company principles and values
Training:
Level 3 Housing and Property Management training programme.
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.
Working Week:
Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.
Entry requirements:
GCSE English and Maths at Level 4 (Grade C) or above is a mandatory requirement and you may not apply if you are currently studying for or already have a degree.
You must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.
Career Development:
We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.
We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.
Benefits:
- Permanent Contract for all apprentices, as opposed to a training contract
- Interest free season ticket loan
- Pension Scheme – Royal London
- Training
- 25 days annual leave
- Employee discounts - save money using our MyRewards on thousands of discounts and offers
- Pitch your idea to our Board via the Savills Dragons Den (Innovation and growth initiative)
- Sports activities (Hockey, Netball, Skiing, Rugby, Football, Cricket, Badminton & Squash)
- Employee Assistance Programme – A 24 hour service available to all staff and completely confidential
- Discretionary bonus scheme
- Cycle to Work Scheme
- ShareSave - Save As You Earn share option scheme
Assessment for this role
- Application Form – CV and essay question
- Personality Profile
- Interview /Assessment Centre (including presentation)
Savills Culture
https://www.youtube.com/watch?v=yf_-G1TlJBI
Savills is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our teams will be truly representative of all sections of society and each employee feels respected and able to give their best. We attract, recruit and retain the best people in property. Right across the world, and in areas of property as diverse as real estate management and venture capital funding.
Please note, we will use your personal data to respond to your application. For further details, or to view our Privacy Notice or Group Equality & Diversity policy, see our website - savills.co.uk. Please note that all applications will be screened without your personal details on them. We will also ask you, as part of the application to complete a RARE contextual data form, in order to support our screening process and identify out performers.
Savills is a Disability Confident Committed Employer and is an accredited Living Wage Employer.
Savills is a signatory of the Race at Work Charter – committing to the equality of opportunity in the workplace for all.
