Job Title: Engineering and Quality Apprentice
Department: Engineering / Quality
Location: [H]UK Wellingborough
Hours of Work: 8:00 - 16.30 (Mon - Thurs) 8:00 - 13.30 (Fri)
The postholder must be flexible in their approach and willing to work reasonable hours as the business requires.
Travel Requirement: Minimal (In Line with business needs)
Purpose of Role: Carry out activities assigned by the Engineering and Quality functions to ensure compliance to Company processes and to maintain compliance to existing Quality, H&S and Environmental certifications. To gain knowledge of engineering and quality disciplines that are automotive industry standard and specific customer requirements to Hendrickson UK OE customer base. To work in collaboration with all Hendrickson UK departments to proactively contribute to engineering and quality continuous improvements.
Main duties and responsibilities:
- Support product audit programme using using conventional measuring equipment
- Develop an understanding of engineering drawings and their interpretation.
- Understand and support Company measuring instrument calibration programme.
- Understand and support the use of automotive quality tools including PPAP and APQP.
- Support the compilation of manufacturing control documentation for internal processes.
- Use problem solving tools & techniques to Investigate causes of field and supplier product concerns.
- Support containment inspection activities to support customer concern resolution.
- Supporting the maintenance of our internal procedures and quality records relating to IATF16949.
- Carry out reasonable additional responsibilities as requested by the Company.
- Directly liaise with customers and manage customer warranty submissions through timely adjudication of warranty claims with technical input of engineers.
- Maintain warranty database on Microsoft Access to ensure efficient and effective claim management, raise credit notes.
- Liaise directly with suppliers and manage the supplier claim process through timely submission of warranty returns and ensure closure on receipt of supplier credit notes.
- Creation of historic warranty reviews.
Education and Training - GCSE Maths and English 4 required.
Experience - Any prior work experience, internships, or volunteer work related to the field is beneficial but not always necessary
Key Skills - Basic understanding of the industry, willingness to learn, good communication skills, and ability to work in a team.
Job Types: Full-time, Apprenticeship
Pay: £7.55 per hour
Expected hours: 37 per week
Schedule:
Application question(s):
- Do you have GCSE grades 4 or higher in Maths and English?
- How will you be travelling and how long will it take you? (NN8 6GR)
Work Location: In person
