Overview
We offer a very hands-on learning experience in a relaxed and friendly environment. Any Applicant would be getting a full leaning learning experience working directly with end users in customer service and would be given the opportunity to learn a lot of administrative tasks and duties.
Hours
Monday to Friday 9am – 5pm with a 1 hour lunch break
Tasks
- Supporting both the Purple Line and OPUS Sides of the business
- Adding and processing sales quotes, orders on 365 Dynamics (training can be given)
- Processing FullStop Security Orders
- Controlling and reviewing MAP Pricing with retailers
- Answering the phones
- Monitoring and responding to consumer enquiries and customer leads
- Checking orders with sales teams prior to processing
- Returns – i.e. Bolt Swaps
- Credit control with customers
- market research
- shipping quotes
- technical enquiries via phone and email, such as “What bolts do I need” and “how do I turn on my handset” to name a few.
- Assistance with preparing marketing and show materials for exhibitions.
- Assisting with stock checks/inventory control.
Qualification
Customer Service Practitioner level 2 or Business Administrator level 3
Desirable skills
- Telephone Skills
- Initiative
- Non judgemental
- Patience
- Team working
- Logical
- Number skills
- Administrative skills
- Problem solving
- Customer care skills
- Organisational skills
- Attention to detail
- IT skills
- Communication skills
Requirements
- Reliable mode of transport
Company information
We are a small sized company dealing in the leisure vehicles industry. Specifically dealing around Caravan and Motor Home Accessories. We also manufacturer our own folding campers and tents.
Job Types: Full-time, Permanent, Apprenticeship
Benefits:
Schedule:
Work Location: In person
Application deadline: 27/06/2025