Job Summary
Apprentice IT Support Technician for successful company located in Malton. The role is to provide hands-on support for ID card printers, general office IT systems, and the installation and maintenance of turnstile access systems.
Duties
- As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
- Install, configure, and maintain printers; provide user support and troubleshooting as needed
- Deliver day-to-day IT support for office hardware, software, and network issues
- Install, configure, and maintain turnstile access control systems, ensuring proper integration with security systems
- Perform routine inspections and preventive maintenance on all supported systems
- Document technical issues and solutions for the internal knowledge base
- Coordinate with vendors and service providers when necessary
This apprenticeship offers a fantastic opportunity for personal growth within the IT sector while working alongside experienced professionals who are eager to share their knowledge.
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CRAVEN COLLEGE
Your training course
Information communications technician
Equal to Level 3 (A level)
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Your training plan
- All apprenticeships include regular training with a college or other training organisation
- At least 6 of your weekly working hours will be allocated to training, developing new skills at work or formal studying
More training information
- This is an Advanced Apprenticeship Standard for an Information Communications Technician at Level 3
- It will include a combination of on and off the job training in the workplace
- You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly college session at the Scarborough office
- After 12 to 18 months you will be entered to undertake an End Point Assessment, conducted by an assessor from an external End Point Assessment Organisation (EPAO) to complete your Apprenticeship
RequirementsDesired qualifications
- GCSE English (Grade 4 / C or above) desirable
- GCSE Maths (Grade 4 / C or above) desirable
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
- Physical fitness
Other requirements
Some lifting of IT hardware and peripherals will be involved from time to time.
About this company
We are one of Europe’s leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.
https://www.cards-x.co.uk/
After this apprenticeship
- Potentially leading to permanent employment on successful completion of the apprenticeship
- This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement
Job Types: Full-time, Apprenticeship
Pay: From £14,133.60 per year
Schedule:
Work Location: In person
