We are seeking a motivated and enthusiastic Apprentice Business Administrator to join our team. You’ll play a key role in supporting the smooth running of the business while learning a diverse range of skills. This is your chance to grow in a supportive environment and develop a strong foundation for your career.
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide comprehensive daily administrative support including managing email correspondence, handling telephone enquiries, delivering in-person customer service and responding to queries via our live chat platform
- Greet customers in a professional and welcoming manner, addressing enquiries with efficiency and care
- Manage email enquiries promptly and accurately, ensuring they are correctly assigned and responded to in accordance with company policy
- Accurately input auction bids for both David Duggleby Ltd and Duggleby Stephenson of York
- Coordinate appointments for valuers, both for in-house consultations and home visits
- Proactively follow up valuations, tracking outcomes and reporting detailed notes in the CMS to support efficient follow up and improve total number of consigned items
- Support the smooth operation of the business during auction and viewing days
- Liaise with different departments to support wider business operations
- Contribute to a positive, supportive and productive working environment
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CRAVEN COLLEGE
Your training course
Business administrator
Equal to Level 3 (A level)
Your training plan
- This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace
- You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars
- After approximately 18-months you will be entered to undertake an End Point Assessment, to complete your apprenticeship
More training information
- Training and learning will take place both at work and online
Underpinning Knowledge / Theory classes will be provided each month via TEAMS sessions
- The Learning & Development Advisor will visit the workplace every month to gather evidence of competence and professionalism gained through ongoing work-based learning
Requirements/ Desired qualifications
- GCSE English (Grade 4 / C or above) desirable
- GCSE Maths (Grade 4 / C or above) desirable
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
After this apprenticeship
- This entry level position offers an exciting opportunity to gain hands on experience and comprehensive understanding of all aspects of the business
- The role is designed to help you build valuable skills and grow professionally, with the potential to take on increased responsibilities or transition into a specialised area as you progress
Job Types: Full-time, Apprenticeship
Pay: Up to £17,950.00 per year
Language:
Work Location: In person
