An opportunity is available for a Business Administrator Apprentice to join a well-established Telecommunications Company. The selected candidate will be assisted with career development via on the job training and study support.
About Us:
Founded in 1992, Digitel Europe Limited is a recognised and established leader of business communications in the U.K. We provide customers with quality solutions by reducing communication costs, increasing operating efficiency and enhancing customer service. The services we offer include phone systems, broadband and video conferencing.
The Role would consist of:
- Answering telephone service calls, respond to customers e-mails, letters, files and payments.
- Offering advice, guidance and support to customers.
- To provide 1st line support ensuring that all customer incidents and requests are resolved within our SLA’s.
- Accurate input of data.
- Setting up meetings via outlook, inviting attendees and booking the meeting room
- Minute taking
- Using IT system applications including Word, Excel and CRM databases and reviewing current systems or processes to identify improvements.
- To action improvement tasks by coaching and mentoring others.
- Ad-hoc duties providing support to other members of staff.
Full training and support will be provided.
Ideal Candidate:
- Grade C or equivalent in both Maths and English (Essential)
- Good communication skills both written and spoken
- Confident
- Hardworking individual with excellent timekeeping
- Be able to multi-task with strong organisational skills
Hours of Work:
Full-time Monday to Friday 9am to 5:30pm (1 hour for lunch)
Job Types: Full-time, Permanent
Pay: £12,500.00-£16,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
- Birkenhead: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: BAA-03RS
