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Apprentice Information Communications Technician

The Development Manager Ltd (TDM) • Pershore, England, United Kingdom • £29.50k - £39.75k / year • 3d ago

Opportunity information

Salary £19292.91 per year
Duration 22 months
Advert closing date 27/08/2025

Description

We’re seeking an enthusiastic team player to join our IT team as an apprentice. Avonreach Academy Trust is a collaborative family of schools committed to inspiring pupils aged 2–19 through engaging learning, helping them become confident, active members of their communities and the wider world

Avonreach Academy Trust are seeking an ICT Apprentice to join their team, based at Pershore High School. This role will also support other schools on an ad-hoc basis. The succesful apprentice will develop a range of skills under the guidance of their expereinced in house team of specialists.

The main responsibilities of the role will include but are not limited to:

Provide first-line IT support to staff and students, resolving hardware and software issues.
Assist in the setup, maintenance, and troubleshooting of IT equipment including computers, printers, and interactive whiteboards.
Support the management of user accounts, passwords, and access permissions.
Help maintain the school’s network infrastructure, ensuring connectivity and security.
Install and update software applications across devices in line with licensing agreements.
Log and track IT support requests using the Trust’s helpdesk system.
Assist with the maintenance of inventory records for IT equipment and software.
Contribute to the development and implementation of digital learning tools and platforms.
Support the IT team in delivering training or guidance to staff and students on using technology effectively and safely.

Entry requirements

Minimum of 4 X GCSEs grades 9-4 (A-C) including English and Mathematics.

Interest in IT or computing
Familiar with Windows PCs, Office 365, and basic troubleshooting
You will need to be a team player with good communication skills and be comfortable with creative thinking
You will need to be patient and a good listener
You must be reliable, punctual and well-organised

Training to be provided

Information Communications Technician Level 3 Apprenticeship Standard:

The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.

You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification

You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.

This is a Level 3 qualification.

Knowledge Areas Include:
Hardware and Networking

Software and Security

ICT Administration

Things to consider

DBS is required to be successful in the role.

Skills required

Array

Future prospects

Potential to progress or full-time employment and progress on to the Digital Technology Solutions Professional Level 6 (Integrated Degree) Programme

Hours per week 37
Working week Monday-Friday
Apprenticeship standard Information communications technician (Level 3)

Pershore, Worcestershire, England, WR10 2BX