Payroll Admin Apprentice
Working hours 37 hours per week
Fixed term up to 2 Years
Salary £24,243
Location Pity Me, Durham
We’re open to discussing flexible working
About the role
We have a new opportunity to join our People Team as our Payroll Administration Apprentice. This is a fantastic chance to gain hands-on experience while working towards a Level 3 Apprenticeship in Payroll Administration.
In this role, you’ll be working within a supportive team, learning how to deliver an unrivalled payroll service to our colleagues.
You’ll be involved in a variety of administrative tasks: from inputting employee data and updating systems to handling payroll queries and contributing to project work. As part of your development, you’ll also play a role in customer support, offering guidance over email, phone, and virtual meetings. You’ll be given full training to develop your knowledge so you can grow in confidence every day.
Whether it’s supporting with employee changes, helping to produce reports, or taking part in team projects, you’ll have the opportunity to get stuck in and make a real difference in how we deliver an excellent service to our colleagues across the business.
About you
If you enjoy being organised and take pride in getting the detail right, then we want to hear from you.
You’ll demonstrate a willingness to learn, motivation to succeed and a passion for providing excellent customer service.
You’ll be comfortable using Microsoft office, demonstrating a basic Excel knowledge. Essentially, you’ll be keen to develop your skills in a busy, supportive team.
We’re looking for someone who communicates clearly and politely, especially when handling sensitive information or complex queries. You’ll understand the importance of confidentiality, especially when working with employee data.
You’ll also be someone who works well with others, contributing positively to team goals whilst bringing a solution-focused mindset to the challenges that come your way.
This is a brilliant opportunity to build a rewarding career in payroll within a company that cares about its people and the communities it serves. If you're ready to take the next step and develop new skills we’d love to hear from you.
Please note the successful candidate must have level 4 or above in maths and English
Please note the successful candidate will be employed by the ATA for the duration of their apprenticeship
Interviews will take place online on the 21st and 22nd of August 2025.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About us
Here at NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
