Business Support and Training Administrator Apprenticeship at Family Care Associates.
Job Overview
We are looking for a motivated and enthusiastic individual to join our team as a Training and Business Administrator Apprentice. This role provides an excellent opportunity to gain hands-on experience in business administration, training support, and front-of-house duties while working towards a nationally recognised apprenticeship qualification. The successful candidate will support the smooth running of our training programmes, administrative processes, reception, and wider business functions.
Duties
We’re looking for a motivated and enthusiastic Training and Business Administrator Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience in administration, training support, and reception duties while working towards a Level 3 Business Administrator Apprenticeship.
You’ll be a key part of the team, helping to organise training sessions, support with day-to-day office administration, and welcome visitors at reception. No two days will be the same, and you’ll develop a wide range of skills to support your future career.
What You’ll Do
· Support the coordination of training sessions and workshops.
· Provide general administrative support, including managing records and documents.
· Greet visitors, answer calls, and manage reception duties.
· Help with diary management, booking venues, and preparing resources.
· Assist with data entry, post, and other office tasks.
· Take on other reasonable duties to support the business and your development.
What We’re Looking For
· A positive attitude and willingness to learn.
· Strong communication and organisational skills.
· Good IT skills (Microsoft Office).
· Friendly, professional, and approachable.
· Able to work well in a team and independently.
What You’ll Get
· A nationally recognised apprenticeship qualification.
· Hands-on experience in training, business admin, and reception.
· Ongoing support and mentoring.
· Great opportunities for progression after your apprenticeship.
If you’re organised, friendly, and ready to start your career in administration, we’d love to hear from you!
This post is subject to a [Disclosure and Barring Service (DBS) check / relevant background check – adjust as appropriate]. Applicants are required to declare any unspent convictions under the Rehabilitation of Offenders Act 1974. A criminal conviction will not necessarily prevent you from being employed. Each case will be considered on its own merits in line with our safeguarding and recruitment policies.
Desired Skills
· Good interpersonal skills with the ability to build positive working relationships.
· Confidence in dealing with call queries from staff, and external partners.
· Ability to prioritise tasks and manage time effectively.
· Attention to detail and accuracy.
· A proactive approach to problem-solving and taking initiative.
· Customer service experience (paid, voluntary, or educational).
· Familiarity with office software (Word, Excel, Outlook, PowerPoint).
· Willingness to adapt and take on a variety of tasks, including reception duties (phone call only).
· Interest in business administration, training, and personal development.
Desired Personal Qualities
· Friendly, approachable, and professional manner.
· Eagerness to learn and develop new skills.
· Positive attitude with a strong work ethic.
· Reliable, punctual, and responsible.
· Flexible and adaptable when faced with new tasks.
· Honest and trustworthy, with respect for confidentiality.
· Team player who can also work independently.
· Resilient and able to stay calm under pressure.
· Motivated to contribute to the success of the team and organisation.
Desired Qualifications
· GCSEs in *English and Maths at grade A-C (or equivalent)**.
· Applicants must meet the entry requirements for the apprenticeship course.
· Additional qualifications in administration, IT, or customer service are desirable but not essential.
· Willingness to complete the apprenticeship qualification as part of the role.
Home based with office days.
Job Types: Full-time, Apprenticeship
Pay: £9.00 per hour
Expected hours: 37.5 per week
Benefits:
Application question(s):
- Have you lived in the UK for the last 3 years?
- Do you meet the entry requirements?
Language:
Work Location: In person
