What you’ll do at work
Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for an Apprentice Freight Forwarder in Bristol. Join a dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Freight Forwarder.
As an International Freight Forwarding Apprentice you'll delve deep into the core components of this thriving industry, gain new skills and work alongside experienced staff, equipping yourself with the knowledge and practical expertise needed to excel in the field.
Find below the tasks and responsibilities you’ll undertake to garner the expertise to seamlessly navigate the intricate landscape of Freight Forwarding.
Key Tasks
- Mastering air & sea freight shipments for Healthcare customers.
- Engaging in seamless communication with our extensive network and carrier partners across the globe
- Championing the meticulous checking of vital documentation including master bills, house bills of lading and ensuring compliance with import/export customs regulations
- Taking charge of monitoring international air & sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
- Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols
Duties / Responsibilities
- Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to great customer experiences
- Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse
- Undertaking general administrative duties, supporting our processes that make it easy for our customers to do business with us
Training and Qualifications gained
- Level 3 International Freight Forwarding Apprenticeship Standard
- Functional Skills in Maths and English if required
What's on offer?
- An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries
- Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally
- Be part of a company that has strong company values
- Your dedication and commitment will contribute to DSV's ongoing success while shaping your own flourishing career in Freight Forwarding
Training
At least 20% of your working hours will be spent training or studying.
Your training course
International freight forwarding specialist - Equal to Level 3 (A level)
Course contents
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
- Air. Use and adapt terminology appropriate to the air freight industry.
- Air. Select and use documentation appropriate to the air freight industry.
- Ocean. Use and adapt terminology appropriate to the ocean freight industry.
- Ocean. Select and use documentation appropriate to the ocean freight industry.
- Road. Use and adapt terminology appropriate to the road freight industry.
- Road. Select and use documentation appropriate to the road freight industry.
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
Essential qualifications
- GCSE English (Grade Pass) essential
- GCSE Maths (Grade Pass) essential
Skills
- Communication skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
About this company
Helping customers grow by keeping their supply chains flowing and helping to reduce the environmental footprint of their supply chains.
Job Type: Full-time
Pay: From £14,778.40 per year
Work Location: In person
