Apprentice - Water Field Technician (Norwich area)

BUUK Infrastructure • Norwich, England, United Kingdom • £25.39k / year • 3d ago

Job Description

Job Location: Field

Additional Location Information: Norwich

Salary: £25,392

Contract type: Permanent

Posting End Date: 28/02/2026

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking for Apprentice - Water Field Technician (Norwich area) who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

Purpose of this role

As an Apprentice Water Field Technician, you will work alongside experienced field technicians to learn the skills and knowledge required to maintain and operate clean water network assets. You’ll develop practical expertise in valve operations, leakage detection, network flushing, meter reading, and the auditing of newly constructed clean water infrastructure.

This role offers hands-on field experience supported by structured technical training, leading to industry recognised qualifications.

Your key responsibilities are

Assist with routine maintenance and inspections, being a site presence to liaise with office-based teams to address issues and incidents as they arise.

Support Senior Field Technicians in valve operations for isolation and network maintenance.

Undertake basic asset management tasks, such as meter exchanges, customer queries and crossed meters.

Respond to incidents, and in situations where trained, isolate problems. In such instances report and make safe were practicable.

Liaise with external contractors and respond to customer queries/complaints.

Assist with auditing newly constructed water assets, ensuring installations meet design standards and operational requirements. Ensure that the quality and integrity of the network is maintained.

Undertake leakage detection and pressure monitoring.

Undertaking Regulatory Drinking Water Quality samples.

Effectively manage work schedule, calls, administration and inventory ensuring you optimise your time and delivery against the metrics set within the business.

Attend and successfully complete all required classroom and on-the-job training modules.

Qualifications

Minimum grade 5/C in GCSE Science & Maths.

A Levels (or equivalent) in Science, Maths & English.

Experience/Knowledge

Customer service or experience of working as part of a team.

Abilities/Skills

Willingness to learn and undertake required training modules.

Willingness to travel to different sites and work in external environments.

Excellent communication skills.

Conditions of Employment

You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers’ homes.

You will hold a driving licence.

What can you expect from us

Cost of living annual pay review.

Company pension contributions up to 10% if employees contribute 5%.

33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.

Enhanced maternity, paternity and adoption pay.

To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).

Hybrid working for eligible roles.

Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.

Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.

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