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Business Administration Apprentice (Level 3 Apprenticeship)

FootfallCam • Level 3 • Guildford, England, United Kingdom • £1k / month • 1m ago

Business Administration Apprentice (Level 3 Apprenticeship)A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including sales, customer support and administration.

Key Responsibilities:

You will be learning how to deal with individuals to big corporate customers, from locally in the UK to customers around the world
You will be learning and developing interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office
You will be preparing and submitting customer quotations using price lists, product knowledge and customer’s requirement
You will be checking and entering customer enquiries and orders onto company ERP system to record history and schedule tasks; e.g quote follow ups
You will be learning how to project manage installation by liaising with customers and subcontractors
You will be learning and getting involved in marketing activities: including website, Google advertising, social media campaign
You will be learning and developing basic IT skills as you provide support to customers

Hours per Week: 37.5 Hours (Mon-Fri 9am-5pm)

Salary: £1,000 per month

Duration of Apprenticeship: 12 months

Required Education, Skills and Qualifications

Requirements:

Aged 16 or over
Living in England
Not in full-time education

Desired Skills:

Be computer literate
Have a high level of written and spoken English
Be organised and able to work under pressure
Excellent attention to detail
Be able to work as part of a team
Logical approach to problem solving
Excellent telephone manner, clear and effective communication skills
As it is our company's business nature to deal with international customers, proficiency in any modern foreign languages (eg. French, Spanish) will be an added bonus but not a requirement

Personal Qualities:

Friendly and have good interpersonal skills
Motivated
Enthusiastic
Reliable
Self- discipline
Willingness to learn and to be involved in multiple business functions

Desired Qualifications:

GCSE in Maths and English (A*-C) or equivalent.

Benefits

Future Prospects

When you have successfully completed your apprenticeship, you may be given the opportunity to continue with a higher level of apprenticeship (eg. Level 4-6) or to progress into full time employment.

Leaves

28 days of annual leave including 8 bank holidays

Our office is located near a bus stop and the Guildford train station. On-site parking is also available.

Company Profile

FootfallCam is a technology company (founded in 2001), started by a team of experienced and passionate engineers with the vision of creating the world class products, both hardware and software to serve the global market. FootfallCam provides innovative, high technology products to customers in the UK and around the world, with offices in the UK and in the far east. Our products range from people counting and footfall analytics to major retailers (footfallcam.com), to our award-winning, interactive Magic Mirror (magicmirror.me), to parental webcam (nurserycam.co.uk) and website design for the childcare sector (nurseryweb.co.uk). We are a small, proudly made-in-UK innovative company, that has expanded to the global market.

Job Types: Full-time, Apprenticeship

Pay: £1,000.00 per month

Benefits: