Job Summary
Automated Managed Services (AMS) Ltd is looking for a hardworking individual to join their team as an apprentice. AMS are the UK distributor for robotic lawnmowers and ball collectors in the UK for Belrobotics. As part of your learning we will support you to become competent in the business administrative functions within AMS and will ensure that you are afforded every learning opportunity available to meet the outcomes of the academic aspect of your apprenticeship.
Responsibilities
- Customer care – portrays the professional image of AMS at all times to our customers, answering the phone, managing customer enquiries, documenting all communication on the CRM, and reporting any issues to the relevant manager.
- Supporting ISO 9001 concordance and documenting evidence for review
- Utilising IT to support business function and recommend solutions to the general manager on how to improve efficiencies with the support of IT
Requirements
Qualifications
Essential: GCSE English Language 4/C or above
Desirable: GCSE ICT (or similar) 4/C or above
Skills
- Professional approach to work and attitude.
- Excellent communicator both verbal and written.
- Technologically competent – familiarity with software tools and platforms used in business administration.
- Problem-solving ability - analytical thinker.
- Attention to detail – careful in managing documents and reports.
- Teamworking skills – collaborative spirit to work well with colleagues.
- Ethics and integrity – Strong moral principles guiding decision-making.
- Strategic thinking – Ability to support long-term planning and understand market dynamics.
- Ability to work independently to make informed decisions in the scope of autonomy/role.
Your training plan
- Training will be 6 hours per week.
- During term time, training will be held on Tuesdays at Grantham College, Stonebridge Road, NG31 9AP.
- Outside of term time, the apprentice will train either at AMS or by working independently on tutor-set assignments.
- Depending on the apprentice's age and GCSE (or equivalent qualifications) results, they may be required to achieve Functional Skills alongside the apprenticeship training. This would take place at Grantham College on the same day as the apprenticeship training.
- Additional workplace training includes Health and Safety and First Aid at Work.
Information about pay and hours
16-18 years - £7.55 p/h
19 years - £10.00 p/h
21 years - £12.21 p/h
Monday to Friday 8:30am-5pm (45 min lunch break).
After this apprenticeship
There are options for continued employment for successful apprentices ranging from sales and marketing to business administration.
About this company
AMS Robotics brings efficiency to turf care practices by using automation to help save our customers time, money and energy resources. We are the official distributers of Belrobotics robotic mowers, alongside the AMS Robotics range ball wash and return system.
https://www.amsrobotics.co.uk/
Ask a question
The contact for this apprenticeship is:
Amanda Simpson (Managing Director)
amanda@amsrobotics.co.uk
07804841274
Job Types: Fixed term contract, Apprenticeship
Contract length: 21 months
Pay: £7.55 per hour
Expected hours: 37 per week
Schedule:
Application question(s):
- Do you understand that this is an apprenticeship and you will be required to complete assignments and assessments alongside your training?
- How do you measure up to the skills and qualities needed to perform this role?
- What interests you about working for AMS?
Work Location: In person
Application deadline: 14/03/2025
Expected start date: 24/03/2025
