Mills & Reeve have an exciting opportunity to join the Facilities Team as an Apprentice. You will have the opportunity to work towards a level 3 qualification in Business Administration whilst working alongside a wonderful team in brand new offices in the centre of Birmingham.
The role
To be an integral member of the facilities team and to take responsibility for all questions and queries ensuring that staff and partners have access to a comprehensive and high quality facilities service which provides outstanding customer service to both internal and external clients.
Hours will vary between 07.30 and 17:30, but your core hours will be 7 hours a day, 35 hours a week.
The person
Educational qualifications
- At least 6 GCSEs or equivalent including C grade or above (or equivalent) in English and Mathematics
Skills, knowledge & experience
- Strong IT skills including knowledge of MS office
- Excellent communication skills – able to communicate effectively with all levels of staff
- Good analytical skills
- Clear written communication skills
- Previous research experience
- Previous experience of working in a law firm or professional services environment
- An awareness of anti-money laundering procedures
Personal attributes
- A team player, willing to take on responsibilities and new challenges
- Enthusiastic and keen to learn new skills
- Excellent attention to detail
- A methodical and organised approach to work
The activities
- Ensure all internal and external post is dealt with efficiently. Including following up mail with no identification.
- Collect from post points during the day and process accordingly.
- Local hand deliveries as requested.
- Completing basic maintenance tasks which includes changing light bulbs, tightening loose cupboard doors etc.
- Chaperoning and organising contractors where required.
- Regular checks of lighting, signage, tea points, waste bins and cleaning standards.
- photocopying documents and plans
- collating documents
- binding documents
- Workings with laptops, PC hardware, printers and scanners.
- Basic IT troubleshooting checks and routine tasks as and when required, including general maintenance and working closely with our IT team.
- Adhere in all respects with the firm's values of openness and integrity, working together, respect for each other and strong client relationships
- Act in a professional and courteous manner when dealing with clients (both internal and external) and always project a positive image of Mills & Reeve
- Work effectively with the firm's support services and treat all your work colleagues with respect
- Meet deadlines or liaise with the Facilities Advisor or Facilities Manager if a deadline is causing difficulty and provide updated time estimate
- Be courteous and professional to others
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The benefits
As you'd expect, we offer a competitive salary and a wide range of benefits.
Pre employment screening
If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.
The firm
Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.
We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,250 plus people and over 750 lawyers share one vision – achieving more for clients.
By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase! We're also ranked in the Sunday Times Best Places to Work list, and were recently awarded Platinum Investors in People.
and finally
Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.
