Company Overview:
Sign In App is the smart and flexible way to sign in staff, visitors, and contractors. With over 18,000 sites across 70 countries, including America, Canada, Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customer service to their ever-growing community.
Job Duties:
- Support users across the globe
- Configure, maintain and support applications (i.e Google Workspace, Microsoft Entra, Zoom etc)
- Configure, maintain and support hardware
- Monitor the status of the hardware and applications to ensure compliance with SOC2, ISO27001 and Cyber Essentials
- Keep inventory of hardware and licences
- Support users via support desk, video call, email and in person
- Respond to help desk tickets and prioritise requests
- Participate in project, including system upgrades, migrations and implementations
- Ensure to limit the risk of personal data breaches in line with the Company Data Protection Procedure
Person Specification:
- Good team player
- Confident with conversations
- Willingness to Learn
- Experienced understanding of PC/Mac OS and software
- Ideally have a UK driving license and car
Salary:
£16K per annum
Hours:
Monday to Friday 9am – 5.30pm office based. On occasion you may need to work unsociable hours to communicate with the global team (this will be done remotely).
Location:
Northampton
Benefits:
25 days holiday + bank holidays, free parking, optional health scheme, social events.
Qualification:
Level 3 Information Communication Technician Apprenticeship
Job Types: Full-time, Apprenticeship
Pay: £16,000.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
Application question(s):
- What grades did you achieve for Maths and English GCSEs?
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
